Sims 4 stürzt in der Galerie sobald ich etwas downloaden möchte ständig ab...

System Information
------------------
Time of this report: 1/20/2015, 16:10:13
       Machine name:
   Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r5.141029-1500)
           Language: German (Regional Setting: German)
System Manufacturer: W25BBZ
       System Model: W25BBZ
               BIOS: 4.6.5
          Processor: AMD E2-2000 APU with Radeon(tm) HD Graphics (2 CPUs), ~1.8GHz
             Memory: 4096MB RAM
Available OS Memory: 3792MB RAM
          Page File: 1930MB used, 2630MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.03.9600.17415 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 7340 Graphics
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x9808)
           DAC type: Internal DAC(400MHz)
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_1002&DEV_9808&SUBSYS_45111558&REV_00
     Display Memory: 1909 MB
   Dedicated Memory: 245 MB
      Shared Memory: 1664 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: LGD0395
        Native Mode: 1366 x 768(p) (59.996Hz)
        Output Type: Internal
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1333 (English)
     Driver Version: 14.501.1003.0
        DDI Version: 11
     Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 1.2
Graphics Preemption: DMA
 Compute Preemption: DMA
           Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Applicable
     Power P-states: Not Applicable
  Driver Attributes: Final Retail
   Driver Date/Size: 11/21/2014 03:44:20, 1348928 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71EE2-DB48-11CF-DD73-1B65BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x9808
          SubSys ID: 0x45111558
        Revision ID: 0x0000
 Driver Strong Name: oem16.inf:cb0ae414347a1288:ati2mtag_Wrestler:14.501.1003.0😛ci\ven_1002&dev_9808
     Rank Of Driver: 00DA2001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD 
   Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Lautsprecher (VIA High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_8446&SUBSYS_15584511&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: viahduaa.sys
         Driver Version: 6.00.0001.10900 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/13/2012 20:03:34, 2206352 bytes
            Other Files:
        Driver Provider: VIA Technologies, Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Mikrofon (VIA High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: viahduaa.sys
         Driver Version: 6.00.0001.10900 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/13/2012 20:03:34, 2206352 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Stereomix (VIA High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: viahduaa.sys
         Driver Version: 6.00.0001.10900 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/13/2012 20:03:34, 2206352 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

Video Capture Devices
Number of Devices: 1
---------------------
           FriendlyName: BisonCam. NB Pro
               Location: n/a
           SymbolicLink: \\?\usb#vid_5986&pid_0401&mi_00#6&194f7289&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
           Manufacturer: Alcor
             HardwareID: USB\VID_5986&PID_0401&REV_0606&MI_00,USB\VID_5986&PID_0401&MI_00
             DriverDesc: BisonCam. NB Pro
         DriverProvider: Alcor
          DriverVersion: 2.22.25.4
      DriverDateEnglish: 8/21/2012 00:00:00
    DriverDateLocalized: 21.08.2012 00:00:00
                Service: S6000KNT
                  Class: Image
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: BisonCam, NB Pro
                 Parent: USB\VID_5986&PID_0401\5&218208b7&0&1
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: n/a
                  Stack: \Driver\ksthunk,\Driver\S6000KNT,\Driver\usbccgp
      ContainerCategory: Imaging.Webcam

-------------------
DirectInput Devices
-------------------
      Device Name: Maus
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Tastatur
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB-Root-Hub
| Vendor/Product ID: 0x1022, 0x7807
| Matching Device ID: USB\ROOT_HUB
| Service: usbhub
| Driver: usbhub.sys, 9/24/2014 07:23:53, 419648 bytes
| Driver: usbd.sys, 9/24/2014 07:23:53, 27480 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standardtastatur (PS/2)
| Matching Device ID: *PNP0303
| Service: i8042prt
| Driver: i8042prt.sys, 11/4/2014 07:54:54, 108544 bytes
| Driver: kbdclass.sys, 11/4/2014 20:25:09, 59712 bytes
|
+ Synaptics PS/2 Port Compatible TouchPad
| Matching Device ID: *pnp0f13
| Upper Filters: SynTP
| Service: i8042prt
| Driver: SynTP.sys, 11/29/2012 03:05:40, 464184 bytes
| Driver: SynTPAPI.dll, 11/29/2012 03:05:30, 229176 bytes
| Driver: SynCOM.dll, 11/29/2012 03:05:24, 1035064 bytes
| Driver: syndata.bin, 9/13/2011 21:11:16, 1048576 bytes
| Driver: SynTPRes.dll, 11/29/2012 03:05:36, 13476152 bytes
| Driver: SynTPCpl.dll, 11/29/2012 03:05:34, 2009400 bytes
| Driver: SynCntxt.rtf, 11/29/2012 02:40:22, 11864611 bytes
| Driver: SynZMetr.exe, 11/29/2012 03:05:22, 253240 bytes
| Driver: SynMood.exe, 11/29/2012 03:05:10, 245048 bytes
| Driver: SynTPEnh.exe, 11/29/2012 03:05:18, 3008824 bytes
| Driver: SynTPCOM.dll, 11/29/2012 03:05:32, 124728 bytes
| Driver: Tutorial.exe, 11/29/2012 03:05:22, 339256 bytes
| Driver: InstNT.exe, 11/29/2012 03:05:06, 228152 bytes
| Driver: SynISDLL.dll, 11/29/2012 03:05:28, 240952 bytes
| Driver: SynUnst.ini, 12/4/2012 12:50:48, 741106 bytes
| Driver: SynTPHelper.exe, 11/29/2012 03:05:20, 126264 bytes
| Driver: SynPivotRotate.mpg, 4/8/2009 20:04:14, 770663 bytes
| Driver: SynChiralRotate.mpg, 9/16/2008 16:13:08, 382277 bytes
| Driver: SynFlick.mpg, 9/2/2008 14:27:28, 737975 bytes
| Driver: SynPinch.mpg, 9/2/2008 14:27:28, 286463 bytes
| Driver: SynMomentum.mpg, 9/2/2008 14:27:28, 246230 bytes
| Driver: SynLinearVHScroll.mpg, 9/2/2008 14:27:28, 929103 bytes
| Driver: SynChiralVHScroll.mpg, 9/2/2008 14:27:28, 1620778 bytes
| Driver: SynTwoFingerVHScroll.mpg, 3/15/2009 12:44:00, 746464 bytes
| Driver: SynPivotRotate_ChiralRotate.mpg, 4/8/2009 20:04:14, 1142810 bytes
| Driver: SynThreeFingerFlick.mpg, 3/15/2009 12:44:00, 633621 bytes
| Driver: SynThreeFingersDown.mpg, 3/15/2009 12:44:00, 215907 bytes
| Driver: SynTwistRotate.mpg, 3/2/2011 18:28:40, 1826816 bytes
| Driver: SynChiralTwistRotate.mpg, 3/6/2011 18:39:22, 2998272 bytes
| Driver: Syn2FingerScrolling_win8.wmv, 8/21/2012 18:12:26, 874268 bytes
| Driver: Syn2FingerScrollingNB_win8.wmv, 8/21/2012 18:12:26, 796911 bytes
| Driver: Syn4FingerFlick.wmv, 2/23/2011 19:10:40, 795115 bytes
| Driver: Syn4FingerFlick_win8.wmv, 7/26/2012 18:21:28, 598023 bytes
| Driver: SynCOM.dll, 11/29/2012 03:05:26, 531768 bytes
| Driver: SynTPCOM.dll, 11/29/2012 03:05:34, 113976 bytes
| Driver: i8042prt.sys, 11/4/2014 07:54:54, 108544 bytes
| Driver: mouclass.sys, 11/4/2014 20:25:09, 51008 bytes
| Driver: SynTPCo15.dll, 11/29/2012 03:05:32, 179512 bytes
| Driver: WdfCoInstaller01009.dll, 8/6/2009 11:49:36, 1721576 bytes