Can't load or play games

Hello! Today, after an eternity without playing The Sims 4, I decided to pick it up again with great enthusiasm, but I was disappointed to find myself unable to. At first, everything was fine, but when I tried to press play or load game, at first it loaded and then an error notification appeared, saying that the game could not be loaded and that it was recommended to restart the app. I did this and it still didn't work. I tried creating a new game, but the same thing happened, and even trying to play with the game's default characters, it still didn't work. Then I tried repairing the game in EA, and uninstalling and reinstalling it. It didn't work either. I tried clearing the EA cache and restarting the app, but I still can't play :(. Does this happen to anyone else?