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leago2007's avatar
leago2007
2 months ago

j'ai acheter trois fois le même pack

j'ai voulu acheter le pack vie a la mort mais il n'apparaissait pack dans ma bibliothèque alors j'ai pensé a une erreur et ai donc racheter le pack, n'apparaissant toujours pas je retente. Je me retr...
ea app
packs de jeu
problèmes techniques
téléchargements
sirhc59's avatar
sirhc59
Hero+
2 months ago

Bonjour leago2007 
Pour vérifier si le jeu est bien dans ta bibliothèque, il faudrait lancer la récupération d'EA App : une fois l'application ouverte, clic sur les trois traits en haut et à gauche de la page, puis Aide et enfin Récupération. 
Pour ce qui est de l'achat multiple, nous sommes ici sur un forum d'entraide entre joueurs et ne pouvons pas t'aider dans ce domaine : nous n'avons pas accès à ton compte. Seul le support peut t'aider à régler ce problème. 

About Problèmes Techniques Les Sims 4

Obtenez de l'aide avec les problèmes techniques et les téléchargements sur EA App, Steam, Epic, PC, Mac, Origin, Playstation et Xbox.15,154 PostsLatest Activity: 2 days ago
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acheter trois fois le même pack","id":"message:12037012","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:5313438"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-fr"},"conversation":{"__ref":"Conversation:conversation:12037012"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12037012"},"body@stripHtml({\"truncateLength\":200})":" j'ai voulu acheter le pack vie a la mort mais il n'apparaissait pack dans ma bibliothèque alors j'ai pensé a une erreur et ai donc racheter le pack, n'apparaissant toujours pas je retente. Je me retr...","body@stringLength":"319","rawBody":"

j'ai voulu acheter le pack vie a la mort mais il n'apparaissait pack dans ma bibliothèque alors j'ai pensé a une erreur et ai donc racheter le pack, n'apparaissant toujours pas je retente. Je me retrouve donc avec trois commande du même pack est n'ai toujours pas le pack dans ma bibliothèque que puis-je faire ?

","kudosSumWeight":0,"postTime":"2025-03-22T08:27:47.810-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ea app","text":"ea app","time":"2024-07-15T16:25:57.275-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:packs de jeu","text":"packs de jeu","time":"2025-01-31T12:51:14.787-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:problèmes techniques","text":"problèmes techniques","time":"2020-04-24T04:55:32.377-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:téléchargements","text":"téléchargements","time":"2025-02-01T05:44:32.958-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12037012_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":21},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

j'ai voulu acheter le pack vie a la mort mais il n'apparaissait pack dans ma bibliothèque alors j'ai pensé a une erreur et ai donc racheter le pack, n'apparaissant toujours pas je retente. Je me retrouve donc avec trois commande du même pack est n'ai toujours pas le pack dans ma bibliothèque que puis-je faire ?

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Bonjour leago2007 
Pour vérifier si le jeu est bien dans ta bibliothèque, il faudrait lancer la récupération d'EA App : une fois l'application ouverte, clic sur les trois traits en haut et à gauche de la page, puis Aide et enfin Récupération. 
Pour ce qui est de l'achat multiple, nous sommes ici sur un forum d'entraide entre joueurs et ne pouvons pas t'aider dans ce domaine : nous n'avons pas accès à ton compte. Seul le support peut t'aider à régler ce problème. 

","body@stringLength":"863","rawBody":"

Bonjour  
Pour vérifier si le jeu est bien dans ta bibliothèque, il faudrait lancer la récupération d'EA App : une fois l'application ouverte, clic sur les trois traits en haut et à gauche de la page, puis Aide et enfin Récupération. 
Pour ce qui est de l'achat multiple, nous sommes ici sur un forum d'entraide entre joueurs et ne pouvons pas t'aider dans ce domaine : nous n'avons pas accès à ton compte. Seul le support peut t'aider à régler ce problème. 

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