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vivi_mrls's avatar
vivi_mrls
Seasoned Novice
17 hours ago

Sims 4 crashes when loading household

Hi, I’m facing a critical issue in The Sims 4 on PC after the August 19, 2025 update:

 

  • I can open the game and reach the main menu, but when I try to load any household — even newly-created ones — the game crashes to desktop (no error message) or hangs indefinitely at the loading screen.
  • I’ve tried all standard fixes: removing Mods/CC, deleting the localthumbcache.package file, and repairing the game via EA App. None of this helps.
  • This issue consistently affects all households and is completely blocking my gameplay.
  • I’m not alone — many other players report the same behavior in other threads.
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