Нет кнопки загрузить
Добрый день! Не могу загрузить некоторые дополнения к Sims 3: питомцы и сверхъестественное, они у меня в наличии в аккаунте есть, в чем может быть проблема? Нет кнопки "загрузить", а горит только "...
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EA_Yafo Привет! Возвращаюсь с обратной связью от поддержки ЕА:
Spoiler
I would like to inform you that we have been receiving similar kind of contacts from other players as well. Our developers are working hard to fix the problem in timely manner. We request some time to get the issue fixed. Let me share that there is no fix time frame for resolution but our studio team is work to resolve the issue as soon as possible.
We greatly appreciate your patience until we get this one sorted and hopefully.
What I can do is advise that you please check out the Answers HQ forums or Twitter for updates on when a patch or "fixed it" announcement will be released in regards to the current problem.
we hope to have this issue resolved for you as quickly as possible. We would ask for your continued patience while we make every effort to fix this problem for you, and we apologize for any inconvenience caused. We will be back in contact with you once we are in a position to update you further.
We greatly appreciate your patience until we get this one sorted and hopefully.
What I can do is advise that you please check out the Answers HQ forums or Twitter for updates on when a patch or "fixed it" announcement will be released in regards to the current problem.
we hope to have this issue resolved for you as quickly as possible. We would ask for your continued patience while we make every effort to fix this problem for you, and we apologize for any inconvenience caused. We will be back in contact with you once we are in a position to update you further.
Судя по всему, поддержка в курсе этой ошибки, и они просят дать время на исправление этого бага. Насколько это будет решено оперативно - неизвестно. Так что пока что решения нет
EA_YafoCommunity Manager
@71979f4ae93ee3e8 Спасибо за обратную связь. В таком случае будем ждать решения.
