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5 Replies
- EA_Illium2 years ago
EA Staff (Retired)
Hey @SeriousSam556 To check are you playing from Steam or the EA app?
Also, when you have a moment have you tried the following steps?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (Library > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
Already try it dont work
- EA_Illium2 years ago
EA Staff (Retired)
- EA_Illium2 years ago
EA Staff (Retired)
When you have a moment, we might be able to give the steps here a try.