We're aware of an error some players receive either at game-launch, when trying to find a match, or even in-game that reads "Unable to retrieve Origin token."
While we're investigating this issue and will have it resolved as quickly as possible, some players have reported success getting into the game with the following workarounds:
- Repair your Titanfall game installation by heading to the My Games tab in your Origin client, right-clicking your Titanfall game tile, and selecting Repair.
- Run Titanfall as an Administrator on your PC by navigating to C:\Program Files (x86)\Origin Games\Titanfall\Titanfall.exe, if installed in its default location, right-clicking Titanfall.exe and selecting Run as Administrator.
- Clear your Origin Data Cache, if Origin is installed in its default location on your PC, by deleting the following folders:
- C:\ProgramData\Origin\
- C:\Users\%USERNAME%\AppData\Local\Origin\
- C:\Users\%USERNAME%\AppData\Roaming\Origin\
- Enable NetBIOS over TCP/IP by right-clicking the Internet Connection symbol in your task bar, next to your clock, and selecting Open Network and Sharing Center.
- In there, click Manage Network Connection in the left-hand sidebar
- Right-click on Local Area Connection and select Properties
- Select Internet Protocol version 4 (TCP/IPv4)
- Click the Advanced button under the General tab, then click the WINS tab
- Click Enable NetBIOS Over TCP/IP
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