First off, my apologies if this belongs in another section or there is another like it.My problem, is that usually on the first screen I get the error message saying "Failed to get token from Origin." Sometimes, when I am allowed to get said token I get stuck when I press 'Play.' Saying I should check my internet connections. Other times, I get disconnected from the match. I've contacted support, and ran me through the steps of opening the ports.It worked for a little, but I tried again today and the same thing is happening. I'm not sure if you guys need my computer specs, or internet provider. However I'm happy to provide whatver information so I could attempt to try and enjoy this game for once.

Hello all, Could you please try the following: Delete Origin Temp folder in AppdData\Local and AppdData\Local\Temp (use the following shortcuts to access it: C:\Users\%USERNAME%\AppData\Local\ and C:\Users\%USERNAME%\AppData\Local\Temp\) Then clear Origin cache: 1. Click on "Origin" at the top left of Origin and select Application Settings.2. Then select "Advanced".3. Then click on Delete All Game Installers.

We're aware of an error some players receive either at game-launch, when trying to find a match, or even in-game that reads "Unable to retrieve Origin token."While we're investigating this issue and will have it resolved as quickly as possible, some players have reported success getting into the game with the following workarounds: Repair your Titanfall game installation by heading to the My Games tab in your Origin client, right-clicking your Titanfall game tile, and selecting Repair. Run Titanfall as an Administrator on your PC by navigating to C:\Program Files (x86)\Origin Games\Titanfall\Titanfall.exe, if installed in its default location, right-clicking Titanfall.exe and selecting Run as Administrator. Clear your Origin Data Cache, if Origin is installed in its default location on your PC, by deleting the following folders: C:\ProgramData\Origin\ C:\Users\%USERNAME%\AppData\Local\Origin\ C:\Users\%USERNAME%\AppData\Roaming\Origin\ Enable NetBIOS over TCP/IP by right-clicking the Internet Connection symbol in your task bar, next to your clock, and selecting Open Network and Sharing Center. In there, click Manage Network Connection in the left-hand sidebar Right-click on Local Area Connection and select Properties Select Internet Protocol version 4 (TCP/IPv4) Click the Advanced button under the General tab, then click the WINS tab Click Enable NetBIOS Over TCP/IP Source

I want a refund. This is a joke. Token error after token error... can't even play since launch.

I just bought Titanfall last night and downloaded it over night and I get this "Failed to get a token from origin" every time I start it up. I've tried some of the suggestions but so far nothing has fixed it.

I've had this frustratring error so many times, like everyone else here. Day 1 was surprisingly fine, then from March 12 till now it has progressively gotten worse. This morning, it had gotten so bad that the "Failed to get token from Origin" message would pop up the second the main menu did, and then would infinitely loop everytime I closed the error. I had contacted EA and spoke with a represenative via live chat and had tried all of the following:Restarting ComputerRestarting Router/ModemReinstalling the game/OriginRepairing in Origin launcherRunning as administratorDisabling firewallsFlushing DNSRenewing IP AddressDeleting temp filesOpening/Forwarding appropriate portsand finally, it wasn't until the last method did I notice some improvement. I was told to go to Network and Sharing and enable "NetBIOS over TCP/IP" under the TCP/IPv4. After I did that, I no longer got the infinite loop at the main menu, and I could actually get into some games. However, It seems that there is still a 50% chance that each game I go into will give me the "failed to refresh token from Origin" error. This is absolutely unacceptable, but expected, from EA.

Connection issue; "Failed to get token from Origin." & Infinite "Retrieving matchmaking list" loop.

58 Replies

Anonymous
11 years ago
Today i redownloaded the game **bleep**, i see the message "Failed to get token from Origin".
You know what? I'm tired. I tried every single solution on the web, but nothing worked. After all this months EA still haven't got a solution for the problem, so why do I have to pay to look at an icon on my Desktop?
Well, EA, you lost a customer, good job.
Have a nice day
Anonymous
11 years ago
DarkShine00756 wrote:
Today i redownloaded the game **bleep**, i see the message "Failed to get token from Origin".
You know what? I'm tired. I tried every single solution on the web, but nothing worked. After all this months EA still haven't got a solution for the problem, so why do I have to pay to look at an icon on my Desktop?
Well, EA, you lost a customer, good job.
Have a nice day

That bleep for no reason... "Today i redownloaded the game, and after the 2 seconds in the main menu, it froze. If i go back to my Desktop, and open the game again, i see the message Failed to get token from Origin."
Anonymous
11 years ago
After purchasing the deluxe edition I'm very disappointed. Tried a bunch of methods only to be given the same error "failed to get token from origin".
MahmeV
10 years ago
Well... It is October 11th 2015 and the problem still exists. I am reading this chat to find a solution that EA is not capable or willing to do themselves. I gotta say I am really disappointed in Electronic Arts staff at the moment.
Anonymous
10 years ago
Well... It is October 12th 2015 and I've never had any problems like this up to now..The only thing I've done new is Install the Star Wars Battlefront Beta.Everything worked 100% last night problem free until today, I was thinking the Origin / EA servers where down but after reading all these comments it seems this is an ongoing problem. After trying all my games i keep getting the Error Syncing Msg Nothing on Origin is working ☹️
Anonymous
10 years ago
after signing in and out everything is working 100% So please forget everything i post above
Heratchio
6 years ago
Go into Origin, Go into "My Game Library", Right-click on whatever game it isn't working for, then select "Game Properties" And turn off "Enable Origin In Game for Apex Legends" (or on if its off). This worked for me!
EA_Atic
DICE Team
6 years ago
I'm closing this thread to stop it being necroed.

If you have any issues with Titanfall please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

/Atic

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Connection issue; "Failed to get token from Origin." & Infinite "Retrieving matchmaking list" loop.

58 Replies

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