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Puigovic's avatar
Puigovic
5 months ago
Solved

DisplayName Field Missing...PC - Steam

Hi there,
Just bought the game on Steam and it's impossible to launch it, getting the attached form when I'm trying and my EA app Id & PW are not working.
I went through a chat with EA support and tried uninstall/install routine and Safe Boot...it is still not working, they recomended me to post here...

Does anyone have a solution ? 

  • EA_Illium's avatar
    EA_Illium
    5 months ago

    Hey @Puigovic 

    Usually as long as you're logging in from the same device and network that wouldn't cause any issues. Are you using any sort of VPN or anything like that? 

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  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey @Puigovic 

    Usually as long as you're logging in from the same device and network that wouldn't cause any issues. Are you using any sort of VPN or anything like that? 

  • Puigovic's avatar
    Puigovic
    5 months ago

    Hi,
    No, I'm not using any kind of VPN.
    Regarding your first point (same device/network), maybe the creation of my EA account was intially made through the Playstation Network : should it be the issue ? 

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