ERROR 401 BYTEVAULT_AUTHENTICATION_REQUIRED
When I try to connect to a game I always get error 401 BYTEVAULT_AUTHENTICATION_REQUIRED. I have already tried repairing the game twice but I continue to get this error. I've double-checked all ports...
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So they sent me an email 3 weeks later
Thank you for contacting us regarding the action that has been taken on your account. The sanction on your account is pertaining to the following violation:
After reviewing your case, we can see that your account was banned due to a chargeback against EA.
Having completed a thorough investigation into your account and the complaint that you have made, we must advise that your account was actioned correctly, in full compliance with our policies and procedures.
Following our review into the actions taken on your account we wish to confirm that we shall not be removing this ban from your account, nor will we be pursuing this issue any further at this time.
Thank you for bringing this matter to our attention. As a valued customer, your feedback is very important to us.
Yours sincerely,
Alex
EA Terms of Service
EA.com Customer Relations
I'm done EA. I charged it back by accident, alright? I bought it back on G2a. I hope this gets out to them. If it dosen't I can now fully understand why it was named worst company.
I finally got their main support people to call me, and complained about the 3 weeks I have still not heard anything from EA's account dispute. They told me there was a chargeback on my account and told me to verify it.
Couple of problems with that EA:
I got my codes through Amazon. I didn't buy through origin because of this very **bleep** right here. Amazon has no records of a charge back.
My bank also has no records of a chargeback and i have not recieved a refund for the amount I spent.I talked to customer support again, and told them that no charge back exists.
They tell me the 3 week delay is them waiting for the 3rd party (amazon) to contact them about the chargeback. Amazon WON'T CONTACT EA BECAUSE NO CHARGEBACK EXISTS.
I'm now firmly convinced this is just a ploy by EA to pocket some cash for free, because I don't have the money, and I'm blocked from my games because of a non-existant chargeback.
