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Anonymous's avatar
Anonymous
9 years ago
SolvedApproved

*Fixed* Titanfall 2 does not launch. Tried all recommended troubleshooting steps

Product: Titanfall 2
Platform:PC
Summarize your bug TF2 / Origin thin client does not launch. Graphics drivers up to date (AMD 16.12.1), hardware falls between minimum/recommended specs. Origin client and TF2 un/re-installed. DXdiag attached.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? -
What happens when the bug occurs? Game will not launch
What do you expect to see? Remediation or refund.

Product: Titanfall 2
Platform:PC
Summarize your bug TF2 / Origin thin client does not launch. Graphics drivers up to date (AMD 16.12.1), hardware falls between minimum/recommended specs. Origin client and TF2 un/re-installed. DXdiag attached.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? -
What happens when the bug occurs? Game will not launch
What do you expect to see? Remediation or refund.

Product: Titanfall 2
Platform:PC
Summarize your bug TF2 / Origin thin client does not launch. Graphics drivers up to date (AMD 16.12.1), hardware falls between minimum/recommended specs. Origin client and TF2 un/re-installed. DXdiag attached.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? -
What happens when the bug occurs? Game will not launch
What do you expect to see? Remediation or refund.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    I hadn't tried re-installing just origin on its' own no, just tried it, appears to have fixed my issue. Will return if re-occurs - is this a common problem? 

    Thanks! 


    @EA_David wrote:

    @scootypuffjr3 Hi, from your description the issue lies with Origin itself rather than Titanfall. 

    Are you able to just launch the Origin client on its own? If not, do you get an error message when you try to install? Can you launch any other Origin games?

    Thanks. 


2 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    @scootypuffjr3 Hi, from your description the issue lies with Origin itself rather than Titanfall. 

    Are you able to just launch the Origin client on its own? If not, do you get an error message when you try to install? Can you launch any other Origin games?

    Thanks. 

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    I hadn't tried re-installing just origin on its' own no, just tried it, appears to have fixed my issue. Will return if re-occurs - is this a common problem? 

    Thanks! 


    @EA_David wrote:

    @scootypuffjr3 Hi, from your description the issue lies with Origin itself rather than Titanfall. 

    Are you able to just launch the Origin client on its own? If not, do you get an error message when you try to install? Can you launch any other Origin games?

    Thanks. 


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