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Hello again @EA_Kent
I've been busy with moving into a new home, so I haven't had a chance to try this. I got connected with a new internet provider, and I attempted to play a round. After about 5 minutes, the game froze and booted me out with the same message as before. I'll attempt the troubleshooting and I'll swiftly get back to you.
- 6 years ago
Hello @EA_Kent
I've done the troubleshooting methods you've provided me, and I managed to get 5 games in before being booted out. I had thought the issue was fixed, because usually it happens during the 2nd or 3rd game. But I figured I should do some more thorough investigation and keep playing until it does happen.
I saw in one of the troubleshooting solutions that setting the affected game to launch as administrator would help, so that's what I attempted. Unfortunately, it only seemed to have delayed what was to come. Being unable to find a fix to this problem is quite frustrating, as I enjoyed the 4 multiplayer games I managed to squeeze in quite a bit. It's quite discouraging to attempt to play when this looming fear of the game telling me "no" is always in my mind. Like I believe I had said before (and if I didn't say it before, I apologize) This issue doesn't happen to me in any other game. Being on a hard wired online directly into my PC from the modem should not be giving me these issues. I even switched ISP's in the process of moving into a new home with my significant other, and the problem persists.
This might be a stretch, but it's something I've noticed. I heavily believe there is something wrong with the servers, especially the ones based in New York. I played 3 games on the Virginia servers and I was fine through those games. After those 3 games, I had logged off to get a snack and go on a walk. When I logged back in, I was on the New York servers. My first game was fine, but then the second game on these servers (my 5th game today) was what made me disconnect. I find this to be an interesting little discovery that might be worth looking into, if at all possible. Thanks.
- EA_Kent6 years ago
Community Manager
Hi @GregTheSpark.
I appreciate the details!
If you switch back to the Virginia servers are you no longer running into any disconnections at all? It's only happening when you're connected to the servers in New York?
/Kent
- 6 years ago
Hi @EA_Kent
I don't think I know how to switch the servers I'm connected to. It just happened to connect me to the Virginia servers once. Would you please be able to explain how to switch server connections?
- 4 years ago
Hello sir i have same problem but in playstation 4 community how i can fix it i don't know freezing and kick me out of multi-player
- 4 years ago
@Omar_Mutar_AhmedIt's part of the latest DDoS attack. Next time you connect to a match, check your ping and you'll see it's on the north side of 2500. It's not on your end, it's on theirs - of course referring to EA and Respawn. Check any other trending thread and you'll see more on this subject.
- 4 years ago
So no way to fix the problem on our end, even the ps5 has this issue.
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