Forum Discussion

Anonymous

7 years ago

SolvedApproved

Game CRASHING on graphic options or in game

Hi,
today i download Titanfall 2 from Origin Access, and when i want change graphic options game crash. I say OK, i want play, i play campaign, and this same crash. In multiplayer this same.
This crash is freeze and, if i want go to desktop i must go to Task Manager to kill process.

My spec:
GTX 1060 6GB
I5-8400
8GB RAM 2666MHz
SSD 240GB
HDD 1TB ( game is here)
PSU 550W Gold

Please fast answer !

EA_Barry
7 years ago
@Ludius100

Thanks for adding that. It looks like the nvidia driver installer had an issue during setup.

Can you re-download and run the setup again and this time choose custom/advanced setup and then deselect the optional 3D and GeForce Experience components. Then tick the box for 'Clean Install' and complete the process. Reboot and retry when that is done and try playing again.

https://www.nvidia.com/Download/driverResults.aspx/140341/en-us

Let us know how this goes, thanks.

7 Replies

EA_Barry
Community Manager
7 years ago
@Ludius100

The following link has the steps to help ensure your GPU is actually used when you play, please let us know if they help you here, thanks.

https://answers.ea.com/t5/Technical-Issues/TitanFall-2-Poor-Performance-Low-FPS-GTX-1070-Laptop/m-p/6116105#M3555
Anonymous
7 years ago
Approved
So, yesterday i unistall and install driver for my GTX1060, and game run good, but today doesn't work again
Instructions from this topic not help me. I have a PC, not a laptop.

Still game doesn't work ☹️
Freeze at I change video options or play match in multiplayer or play a campaign ( 10-20sec after i have a control)
EA_Barry
Community Manager
7 years ago
@Ludius100

If your CPU, GPU or RAM is overclocked, factory or otherwise, please try running those components at stock clock speeds and post your results, thanks.
Anonymous
7 years ago
Approved
My CPU,GPU and RAM has stock speed 🙂
EA_Barry
Community Manager
7 years ago
@Ludius100

Please post your Dxdiag report here so we can take a look, thanks.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Anonymous
7 years ago
Approved
I send dxdiag.
DxDiag.txt75 KB
EA_Barry
Community Manager
7 years ago
@Ludius100

Thanks for adding that. It looks like the nvidia driver installer had an issue during setup.

Can you re-download and run the setup again and this time choose custom/advanced setup and then deselect the optional 3D and GeForce Experience components. Then tick the box for 'Clean Install' and complete the process. Reboot and retry when that is done and try playing again.

https://www.nvidia.com/Download/driverResults.aspx/140341/en-us

Let us know how this goes, thanks.