Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHI @altif44
To confirm if you purchased via Steam we would want to install and launch from there.
If you have not can we try the following?
- Repair/Verify your game based on which client you are launching from
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
- 2 years ago@EA_Illium he has already written that he made sequences.
The problem is the game is downloaded but error is about the game files has not been founded