Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHI @altif44
To confirm if you purchased via Steam we would want to install and launch from there.
If you have not can we try the following?
- Repair/Verify your game based on which client you are launching from
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
2 years ago
@EA_Illium he has already written that he made sequences.
The problem is the game is downloaded but error is about the game files has not been founded
The problem is the game is downloaded but error is about the game files has not been founded