Low ping to data center, high ping in-game?

I have the same issue around 33ms when connecting to US WEST but once in game I'm only able to get 2-3 bars.  It's happening to 3 of my other friends in the LA area and we are all on verizon Fios.  Any other game COD, Plants VS. Zombies run completley fine, this isssue is TITANFALL SPECIFIC.I've seen several people with this issue on different forums now a.  I've contacted EA support about it but get the same scripted response about opening ports etc;  This hasn't fixed anything. WILL SOMEONE FROM EA PLEASE HELP???? This problem needs to be addressed.