Forum Discussion
you actually managed to get someone from EA to answer something? I were in the line for the online customer support for 3 hours and didn't get trough. :D You are one lucky man.
@smuli83 wrote:you actually managed to get someone from EA to answer something? I were in the line for the online customer support for 3 hours and didn't get trough. :D You are one lucky man.
i was able to contact them twice.... but it is hard for me to contact them sometimes i got error..... the first advisor told me its a isp issue..so i folowed his advice then i contact them again and i told them the ISP upgrade already the net for me but still nothing happens..and i was shock when i use my 3g hotsopt it work...but of course i dont want to use it since it is limited...and the second advisor told me to clean up my cache and update my drivers acutaly its already updated....and the last thing he told me is to wait for the update the EA developers and respawn team are fixing it... and if its the routers problem....i dont use my router...i direct it to my pc....so i think its not a router problem
- Anonymous11 years ago
@cjgalotera18 wrote:
@smuli83 wrote:you actually managed to get someone from EA to answer something? I were in the line for the online customer support for 3 hours and didn't get trough. :D You are one lucky man.
i was able to contact them twice.... but it is hard for me to contact them sometimes i got error..... the first advisor told me its a isp issue..so i folowed his advice then i contact them again and i told them the ISP upgrade already the net for me but still nothing happens..and i was shock when i use my 3g hotsopt it work...but of course i dont want to use it since it is limited...and the second advisor told me to clean up my cache and update my drivers acutaly its already updated....and the last thing he told me is to wait for the update the EA developers and respawn team are fixing it... and if its the routers problem....i dont use my router...i direct it to my pc....so i think its not a router problem
Well, ultimately it's not a ISP, modem, router, PC, or Xbox problem; it's a game/server problem and it's on the developers and/or server hosts to fix it. Changing our router/internet sources just seems to be the most common way that we as consumers have to fix it.
- Anonymous11 years ago
yeah epic game we have to bye it and change all what we have (internet,computer,room,house,car,country ???) to play it 😉
- Anonymous11 years ago
I managed to fix it by going over to my friends house, who has a completely different router, ISP and internet speeds and then it worked.
I shouldn't have to go to a completely different internet connection and router and play russian roulette with my time and money. None of the troubleshooting works, EA, Respawn and Microsoft have been ignoring the hell out of this and playing hot potato with this, passing off the customers to one another, and its almost a week since the game launched and even longer when this issue popped up in the beta and they asked for the same damn generic information.
That didn't lead to solving it for the general release.
I can play any other game on Xbox One and any other console flawlessly with the internet here, and Titanfall is the odd man out when it comes to this. This isn't an issue on our end.