[March 20th update] Connection Issues for Xbox One and PC

[EDITED March 20th] Our team is working to apply a patch that we feel will provide a better connection to the Microsoft servers and should resolve some of the issues being reported within this ...

marka780

11 years ago

Platform: PC

Country:UK

Internet Provider: Eclipse

Router Brand: Netgear

Router Model Number: D6300

Data Center connecting to in game: EU WEST / North

Same as everyone else.

But - its defintiely network related because swapping to my 3G phone I was straight in.

Opened all ports, placed PC in DMZ on the router.

I noticed when it gets stuck on the ships of death loading screen its still downloading data for the whole time the screen is displayed (25Mb+) .

My Phone connects at about 7Mb down 1Mb up - my ADSL broadband is 4Mb down 480Kb up.

It has no problems playing BF4 etc.

If you need any more information or someone to help diagnose the issue give me a shout.

Anonymous
11 years ago
@marka780 wrote:
But - its defintiely network related because swapping to my 3G phone I was straight in.

Opened all ports, placed PC in DMZ on the router.

I noticed when it gets stuck on the ships of death loading screen its still downloading data for the whole time the screen is displayed (25Mb+) .

My Phone connects at about 7Mb down 1Mb up - my ADSL broadband is 4Mb down 480Kb up.

So howcome i can't connect with my ADSL... it's 10mb out and 1mb in???? Can't really believe it's network related to be honest. The main reason still persists in the game.
- marka780
  11 years ago
  When I say network its not bandwidth (well I dont think so) - its got to be with ISP / Router combo perhaps? Maybe Azure is holding a lock on our IP address when we try and connect.
  Just tried my phone again and I was straight in and playing (for the first time). My ping was higher 101ms comapred to 50ms for ADSL byt played fine.
  I also noticed in total it downloaded 5.5Mb so what its doing on the screen of death I have no idea.
- TheCoachPotato
  11 years ago
  @smuli83 wrote:
  @marka780 wrote:
  But - its defintiely network related because swapping to my 3G phone I was straight in.
  
  Opened all ports, placed PC in DMZ on the router.
  
  I noticed when it gets stuck on the ships of death loading screen its still downloading data for the whole time the screen is displayed (25Mb+) .
  
  My Phone connects at about 7Mb down 1Mb up - my ADSL broadband is 4Mb down 480Kb up.
  
  So howcome i can't connect with my ADSL... it's 10mb out and 1mb in???? Can't really believe it's network related to be honest. The main reason still persists in the game.
  suffice to say, even high speed/ high bandwidth connections suffer from this bug, right? are you both on PC platform?
  - Anonymous
    11 years ago
    @bojaking wrote:
    @smuli83 wrote:
    @marka780 wrote:
    But - its defintiely network related because swapping to my 3G phone I was straight in.
    
    Opened all ports, placed PC in DMZ on the router.
    
    I noticed when it gets stuck on the ships of death loading screen its still downloading data for the whole time the screen is displayed (25Mb+) .
    
    My Phone connects at about 7Mb down 1Mb up - my ADSL broadband is 4Mb down 480Kb up.
    
    So howcome i can't connect with my ADSL... it's 10mb out and 1mb in???? Can't really believe it's network related to be honest. The main reason still persists in the game.
    suffice to say, even high speed/ high bandwidth connections suffer from this bug, right? are you both on PC platform?
    Yea i'm on a PC platform. And kinda anoyed that it's damn random who gets the bug and who doesn't. 😞