Forum Discussion
I'm so fustrated atm from the actions of EA. So i decided that i'm keeping the game and watching how long will it take to fix it. Honestly if it takes over month i'm starting a petition to give some compensation for everyone who experienced this connection issue. This just isn't they way to handle online only games. And the idea not to post any news into the forums about any upcoming fix, is way more harmful than coming here and tell how things are and take some barks on the way out. Ofcourse we will eat them alive if they wait for one month before they announce anything.
Just noticed this post from EA
03-11-2014 02:33 AM - edited 03-11-2014 02:39 AM
- Check your Internet connection with another game to ensure you have a working connection to the Internet.
- Make sure you have opened all the necessary ports for Titanfall.
- Check on the status of the Xbox Live network, if you're playing on Xbox One or Xbox 360.
If your internet connection works but you can’t maintain a connection to the Titanfall servers, you may still be eligible for a refund via the Great Game Guarantee if you purchased your game from Origin.
If you still need assistance, please contact a Game Advisor. You need to log into the help page with your Origin account and then click on http://help.ea.com/en/contact-us/new/ - choose your game, platform, and topic to see the contact options. Please choose phone or chat as contact option.
Source: http://help.ea.com/en/article/titanfall-connectivity/
Sooo basically they are saying that if the game ain't working turn it back to them and forget about it? Huuuuh? Kinda stupid if you ask me.
The most frustrating this is when you speak to EA Help and Support all they do is scripted troubleshooting then they recommend you to contact Microsoft as "Microsoft run Titanfall servers" as quoted on 1 live chat but EA run Fifa and Battlefield,etc? What is the difference they should be taking responsibility on this. Guess I will learn my lesson and never buy another EA game not even Fifa think I will go to pro-evolution next.
Just give us an announcement of when you expect this to be up and running, no reply from EA on this forum to give us a piece of mind.