[March 20th update] Connection Issues for Xbox One and PC

[EDITED March 20th] Our team is working to apply a patch that we feel will provide a better connection to the Microsoft servers and should resolve some of the issues being reported within this ...

Anonymous

11 years ago

Just as an update, our team is actively looking into these reports and we thank you for providing the requested info. Unfortunetly we do not have a direct update at this time, and will update this thread as soon as we have info.

Anonymous

11 years ago

was suposed to be fixed today 18/03/2014

so you are telling us to wait more then 2 weeks for a game that we payed ?

great company and great staff, selling a non-working game, making us looking for hundreds of solutions that we know will not work

thx for all

Anonymous
11 years ago
This thread was created to capture info from gamers having issues. Our team has been working hard to provide possible troubleshooting tips and workarounds for specific setups. The request for info allows us to track where you're connecting to and how you're connecting to our online service. If you would like direct assistance for Xbox One connection issues, please contact http://support.xbox.com/en-US/. For Origin/EA specific issues please contact http://help.ea.com/.

Again this thread is to collect information to help our team isolate possible issues that may be related to our systems. Our support teams can and will help you with troubleshooting your potential connection issues.

Thanks

Mathew Everett

EA Titanfall Community Manager

http://www.twitter.com/sledgehammer70
- wolfpoc0624
  11 years ago
  We appreciate you posting something. But, to give us links to other people that are going to try and make us do more of the same stuff we have trying the last week is a kick to the nuts. Most that have posted are tech minded. I wouldn't have posted anything had I not tried ports, reset everything etc. just saying.
  - Anonymous
    11 years ago
    @wolfpoc0624 by contacting those teams at the links above allows us to get even more details to help resolve whatever the possible issue is. Our teams need as much detail as possible to hunt down and track if the issue is happening with our system. In most cases we have found it to be the ISP, router firmware, ports, in game PC settings, hardware, internet connection speed, corrupted install, and many others...
    
    We want to help and are willing to help. By going through the process, we can or will try to identify specific issues.
    
    Thanks
    
    Mathew Everett
    
    EA Titanfall Community Manager
    
    http://www.twitter.com/sledgehammer70
- Anonymous
  11 years ago
  Lol at the measly response we get from a ... Forum admin ... Because let's be honest I don't think anybody running this forum has any experience or qualifications in any technical or IT based genre . And again they are blaming your/our hardware which is appalling ... Surely if your product has this many problems ... This incomparable with hardware ... That clearly your game lacks deeper flaws from development ... And is quite clearly broken .. I feel your post will last straw for alot of gamers , and your post negatively affects and distinguishes EA as a poorly constructed company with next to no customer service or principles ... It's actually highly hilarious that you'd spell out all the problems ... And shoot your self in the face ... This game was a dive , is a dive , and will never become a leading title .... Still cracking up at your post lmao