My account was banned for chargeback
My account was recently banned for a policy called chargeback a week ago. Chargeback is when you get refunded your games which I guess its a big no no. I told account dispute there was a mix up. They...
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I did contact them twice but the communcation doesnt seem to be work and I told them about the hacked account and they still wont unban. How is this fair ☹️
ps, i hate you csnt even get in contact with them, period
EA_KentCommunity Manager
Hi there.
This is a really old thread, so I went ahead and locked it. In the future please post a new thread if you need some help, and we can take a look.In regards to account bans, I'm afraid that isn't something we're able to assist with here on Answers HQ. The Terms of Service team would need to review your account and decide if the ban could be overturned.
For more information on how to set up a case with the TOS team visit the EA Help website. The team will get back to you via email as soon as they can. They review each inquiry on a case-by-case basis, so it may take some time, but I'm afraid I don't have a way of seeing exactly how long that may be.
/Kent
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