What worked for me was deleting some files from my computer that had been downloaded the same day Origin wouldn't let me log in. just type in uninstall program into your computer's search and uninstall what you don't want. BE CAREFUL YOU DON'T UNINSTALL A NECESSARY FILE!
Download and install the latest version of Origin at www.origin.com/download (and make sure you have your Origin account ready as well)
Close the origin client and go directly to you origin folder C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator.
Try to deactivate your firewall/antivirus software and/or check the online ports of your connection:
TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.
Please let us now, if this problem after this workaround still exist.
Cheers
Basti
Hey there!
Right now I'm really starting to get angry. I tried ALL of the offered solutions, but nothing worked for me. I reinstalled Origin for about 10 times. It's installing, updating (always an Update of 74mb) and then it tells me that I need to be online when logging in for the first time, as soon as I click the Login-button.
I renewed the hosts file, I opened ALL needed ports, Kaspersky and Windows Firewall aren't blocking anything (I also shut them down to log in, didn't work), I tried to update my router (got an LTE-Easybox), nothing worked. I also checked my system files (sfc /scannow), I also tried the most simple stuff like restart my router & the pc, disconnect and reconnect my LAN-cable. I can't imagine any other solution.
Actually my PC can't be the problem, 3 months ago it worked fine. I had to reinstall Windows 8, but why should this make Origin fail so hard? There's nothing different except the fact that I can't use Origin. And my Internet is running fine, Steam is working, I can surf the Internet without any problems.
What should I do? I'm so desperate, I just want to play Sims 4 (which I bought for a lot of money!!!) and many other games like BF4 that need Origin.
Slowly I start to understand why people are hating against EA and Origin ☹️
I have the exact same problem!! Did you manage to find a solution? ☹️
Community Admin@UzukiKishima Hi, have you tried the Origin reinstall?
If this is ineffective, can you try (temporarily) disabling your anti-virus, restart Origin and try again?
In many cases this is due to Origin being blocked by local security software, so checking the anti-virus can help.
Thanks.
I am with othe people, I try your solutions and can not log in and install a $40 piece of software. I am getting pieed off, Offer a working solution now!
I’m having the same problem it’s really annoying and I’m on windows 8.1 and all I want to do is play sim city
@EA_Bastian wrote:Download and install the latest version of Origin at www.origin.com/download (and make sure you have your Origin account ready as well)
Close the origin client and go directly to you origin folder C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator.
Try to deactivate your firewall/antivirus software and/or check the online ports of your connection:TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.Please let us now, if this problem after this workaround still exist.
Cheers
Basti
One of my ports are closed! ☹️ What do I do?
i downloaded the latest version but it installs an "update" of 103.8 MB every single time and doesn't let me log in! It first says 'unavailable for online login' and when i try to log in (with my wifi working) it says "you must be online when logging in for the first time" and I've tried reinstalling it even, what am i supposed to do?????????
I dont even have origin games folder in program files
This didn't help☹️ idk if i did something wrong but i guess i wont be playing sims for a while.
Sims 😍
Origin client login seems to show this page. https://signin.ea.com/p/pc/offline
It shows "Online login is currently unavailable." EA login is currently not maintained well for now?
Hello!
I have tried everything and it still says "You must be online when logging in for the first time." Is it supposed to work for an iMac too?
Just like previous updates.
It all is setup to update the origin installation. The only problem with that is that the "older" installation cannot be updated.
So the update proces is halted half way and promts you with a unknown reason to try it all again.
"Unkown" or "not being online (ps strange that you can do anything else online)" or "you need to login" or "X-server down".
Ok ok .. what else the reason is.
The real issue is with the update. The program cannot handle the update of itself.
It all would be fixed if origin would provide a full-version update.
That would mean a file that is larger and downloads would take longer. But it least it would work at once.
I'd think allot of players wouldnt mind langer downloads of larger files but atleast it all works like a sharm.
So yes your download will take longer.
Yes you would have to do something else while its downloading .. (eg. Take your dog outside - No outside that place where the sun shines. No thats a lamp .. Outside as in go throu your frontdoor).
Anyhow the issue is with the auto-update. Or better said with automaticly updateing a program that requires you to login while useing the update.
So update requires the updates and thus it gets stuck.
How to fix:
Simple provide full version downloads.
😞 That will take a while.
One would think the problem would have been fixed by now.
