Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHi @Grolnok
Thanks for reaching out to the community on Answers HQ, and sharing your DXdiag!
If you have not can we give the following a try?
- Verify the game in via your Steam library
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
Cheers!
1 year ago
@EA_Illium thank you for replying. I had given up, but decided to try it again, so sorry that the reply has been ages.
I verified, cleared the cache, checked the other applications and firewall, updated the drivers on geforce. no progress.
do you know any other fixes?
thank you for the help
I verified, cleared the cache, checked the other applications and firewall, updated the drivers on geforce. no progress.
do you know any other fixes?
thank you for the help