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XERO-exe's avatar
XERO-exe
9 years ago

[PC] - Unable to Enter Any Matches: Infinite 'Searching for match' loop

I haven't been able to enter any matches after not having played for a couple days. I was able to play before the Angel City update. Tried playing today, but I get into an infinite 'searching for mat...
XERO-exe's avatar
XERO-exe
9 years ago

I just came off the phone with EA support. 
The problem seems to be new and complicated, they've got a specialist working on it and I'll hear from them when they've got news. 

EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

Hello @XERO-exe 

Have you tried to reset your router? Or the other PC you were trying to run the game was already on the different connection?

Keep me posted on your progress.  

  • XERO-exe's avatar
    XERO-exe
    9 years ago

    Yes, the issue is apparently account-bound and is not caused by a specific network error. It occurs on my own network, one of my friend's network and the guys from support also ran into the problem with my account. Haven't heard anything so far, but it hasn't been that long. I'll post an update when I know more. 

    • EA_Archi's avatar
      EA_Archi
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      9 years ago

      @XERO-exe

      Thank you for such a detailed report. Keep us posted. Hope advisors will solve this for you. 

      • Anonymous's avatar
        Anonymous
        9 years ago

        @XERO-exe I am also having this problem, if you got this sorted pls let me know!

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