Forum Discussion

UrsaDuo's avatar
UrsaDuo
4 years ago
Solved

[PC] Can't access multiplayer - "Retrieving Matchmaking List"

Hello. I recently reinstalled Titanfall 2, but I can't get onto multiplayer, despite being able to years ago. I forwarded all ports needed, I tried a fix in another thread and I reset my network set...
  • UrsaDuo's avatar
    UrsaDuo
    4 years ago
    @EA_Kent While my Tracert test went fine, I think I figured out the issue. I called my router company and they claimed that the current model of router, the MG7550, Doesn't NAT properly for gaming. I will test a replacement router of a different make.
    If that works, I'll mark it as the solution.
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @UrsaDuo, 


When you have a chance could you share a DxDiag so we can take a look? 

You can find more information on how to pull one up at the EA Help website. Once you have the text file please attach it to this thread. Thanks!

/Kent

  • UrsaDuo's avatar
    UrsaDuo
    4 years ago
    @EA_Kent Thank you for the reply! How can I do a DxDiag?
    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @UrsaDuo 

      Thank you!

      I sometimes see this issue happen with certain network cards, but it doesn't look like your PC is using any of the ones that tend to have this issue. Have you tried starting up your PC in a Clean Boot to see if that makes any difference? If there's something else running that's blocking TF2 from connecting that may help to get around it. 

      For more details on how to set up a Clean Boot check out the EA Help website. Let me know how that goes once you've had the chance to give it a shot. Thanks!

      /Kent

      • UrsaDuo's avatar
        UrsaDuo
        4 years ago
        @EA_Kent Thank you for the tip! Unfortunately, it didn't solve the issue.
        Any other measures I can take?

About Titanfall Franchise Discussion

Join the community forums and share your experience from the frontier in the Titanfall Games.9,421 PostsLatest Activity: 11 years ago