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Jayrileyk's avatar
2 years ago
Solved

PC Steam - 'Can't find background image' error when trying to launch Titanfall 2

Every time that I attempt to launch Titanfall 2 through steam, I receive a popup message that says "Engine Error" followed by "Can't find background image 'materials/console/R1_product_1_widescreen.vtf'". Upon clicking 'OK' the game client closes. I have been unable to start the game successfully since purchasing it on steam. I previously was able to launch the game when it was installed through the EA app when I had subscribed to EA play. The steps I have followed to troubleshoot are:

  • Verify game files through steam
  • Reinstall game to different drive
  • Launch game in clean boot 
  • Reinstall EA App
  • Update Nvidia drivers
  • Run EA app and Titanfall 2 exe as administrator
  • Attempt to launch game in fresh admin account
  • Clear any and all Titanfall/EA app files from PC before reinstalling

I have also attached a screenshot of the error message and the DxDiag output from my PC.

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