Forum Discussion

8 years ago

[PC]Error when trying to run free trial!

i get this error when trying to run free trial! i have fully installed titanfall 2 and couldn't wait to play it then this happened! "We are unable to connect to EA server to activate Titanfall2(t...

EA_David

Community Admin

8 years ago

@wolfleader101 @RaS3ti Thank you for the screenshot and extra info. So it sounds like Origin is referencing the wrong content when you add the trial, leading to some very understandable confusion.

I tested this a few times on my end with some free accounts and it correctly added the Titanfall 1 trial, so I'll guess that this is only affecting some regions. Can I check where you're posting from? I don't need specifics, but just the country/region should suffice.

Thanks again.

Anonymous

8 years ago

UK in my case.

EA_David
Community Admin
8 years ago
Can I check if you played in the TF2 trial a few months back?

Thanks for the info, after looking into it further region doesn't seem to be a factor. Hopefully we can find if the previous trial was a factor.
Anonymous
8 years ago
No I didn't play the trial previously, I was going to play this one to decide if I would buy the Titanfall2/BF1 bundle during publisher sale...that ended because this trial didn't work in time...
wolfleader101
8 years ago
sorry for late response. no i didn't have it back then.
wolfleader101
8 years ago
@EA_David hey mate can u actually help us out and give us a solution!