I am working on this issue with another person in another game... Problem Event Name: AppHangB1
You said in your post windows is up to date but run windows update again to be sure.
things you need to do to try and fix this..
First rule this out :/
http://www.microsoft.com/security/pc-security/malware-removal.aspx
Second make sure windows is not the issue...
Test your windows for errors
This works in all windows O/S vista Win7, Win8 and Win8.1 windows system file checker :] Copy and past this to note pad and put it on your desktop. As open programs can give you errors when you run this.
...... sfc /scannow ..... ever hear of it if not your going to love this .... it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them. This little tool as well as the event viewer saved me and fully helped me fix my BF4 issues as well as saved my .... many a format since I found it. This is the best toy they ever put in windows :]
For win7 go to start left click in search type cmd and right click cmd pick run as admin
For win 8.1 right click start bottom left of screen and pick command prompt admin
1 - Open administrator command prompt and close web pages and programs like origin.
2 - Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD
3 - This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/
4 -After its done reboot and do it again even if you had no errors the first time or had errors, could not fix ... run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...
5- So if you ran it 2x and no errors your safe you can stop now for now lol, If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow
6 - If you get a message indicating that it can not be repaired and you ran sfc /scannow more then 3x in a row on win vista or 7 mm you need a format or try repair win 7 :/ But after format or repair and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between them.
If your O/S is Win8 or Win 8,1 then you can run this next command / line in administrator command prompt. Sadly this does not work for win vista or 7 :/ It will restore the health of your PC and you dont lose anything and it will also fix errors in the registry :]
dism.exe /online /cleanup-image /restorehealth ------- ONLY works for windows 8 and 8.1
7 - When its done reboot
Next look at other programs to make sure they are not making this error by doing this...
Disable Mantle if you have it and try Direct X
Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Fraps,EVGA Precision, Geforce experience, be sure to turn off the streaming function that is enabled by default ,Raptr, RivaTuner , ASRock eXtreme Tuner, Steam, Skype, aero ,Overwolf extra program in teamspeak and xfire are known to make issues as well. And I am sure more programs not in my list yet turn one off at a time and test BF4. Since last patch more programs now give issues :/
Uninstall the HD Audio Driver from the video card driver install add/remove programs. This silly thing makes issues in BF4 for some. Reboot then repair BF4 to be safe.
Another thing to try is re- install origin only and or run repair game.
Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.
Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.
Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game
Origin Cloud Storage turn it off
Origin, settings, General
Another thing that may be worth trying: run a Clean Boot: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
This should ensure that no programs are interfering in the background.
