Forum Discussion
EA_Aljo
Community Manager
5 years agoAn EA account is required to play our games online. You're posting on your EA account. If you play on a different account though, you'll need to link that to an EA account in order to play online.
- EA_Aljo5 years ago
Community Manager
I'm not seeing any issues with the account you're posting under. So, if you're playing on a different account, I wouldn't be able to investigate it. You should contact an advisor so they can look into this further. To do that, please try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!
- 5 years ago@EA_Aljo So. I write them two times and they can't help. All troubleshooting solutions are useless. Not really useless but doesn't help.
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Anyone who also has this problem should please send a bug report to technical support so that the developers can bring out a hotfix for it as soon as possible.
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