Forum Discussion
5 years ago
@EA_Aljo I talked to the microsoft support too but they can't find anything what can be the problem for this issue. That's why they tell me to do a bug report.
EA_Aljo
Community Manager
5 years agoI can't think of anything else to suggest. It sounds like your account isn't allowed to play online. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They can look into this further for you.