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Z-MoonZombies's avatar
Z-MoonZombies
5 months ago
Solved

Purchased items are not added to the account DLC

I purchased the 8-Bit LG 97 Thunderbolt for Titanfall 2, but it didn't add it to my account as DLC
  • EA_Illium's avatar
    EA_Illium
    5 months ago

    Hey @Z-MoonZombies 

    To confirm we are unable to make account or order changes here on the community forums. If the issue is with the order not granting the DLC you will want to reach out to our support to take a look. 

    1. Go to the EA Help homepage.
    2. Select Titan Fall 2 
    3. Select the "See all help topics"
    4. Select the option I'm looking for something I bought
    5. You should be able to choose from Chat or Email (options can vary) 

    Thanks!

  • Z-MoonZombies's avatar
    Z-MoonZombies
    5 months ago
    I got this game through the EA app
      • Z-MoonZombies's avatar
        Z-MoonZombies
        5 months ago
        I have tried all the methods you provided, but still can't restore, I can provide the order number, so you can resend a copy of the 8-Bit LG-97 Thunderbolt DLC to my account?

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