Re: This profile is not permitted to play online. Xbox OneS. Power Cycle doesn't fix

Hi @Ulisgolia Thanks for the update!

To check have you tried the following along?

• Quit the game and other running apps from Quick Resume (For Series X|S consoles)
• Remove any connected device, or additional USB's from the console then restart the Xbox and check
• Check for updates 
• Try the steps in our Connection and Advance Connection Guides 
• Open you're Xbox NAT Type
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

If so, to check do you own TF2 digitally or with a disc? Also, have you already spoken with Microsoft and EA support about your Xbox and EA accounts?

Cheers!