Re: Titanfall Install Problem

5 Replies

Anonymous
12 years ago
http://s28.postimg.org/6f9x11hr1/DXDIAG.png
Anonymous
12 years ago
The top page all alone isn't going to cut it, sorry!
Anonymous
12 years ago
------------------
System Information
------------------
Time of this report: 3/29/2014, 08:46:16
Machine name: CALLUM-PC
Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 08/27/13 14:01:05 Ver: 06.04
Processor: Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory: 8192MB RAM
Available OS Memory: 8130MB RAM
Page File: 2647MB used, 13611MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 7800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6818)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6818&SUBSYS_23211787&REV_00
Display Memory: 1743 MB
Dedicated Memory: 2030 MB
Shared Memory: 3809 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: S24C570
Monitor Id: SAM0A59
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1247 (English)
Driver Version: 13.251.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/6/2013 22:01:52, 1318552 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B58-11CF-E870-2B03BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6818
SubSys ID: 0x23211787
Revision ID: 0x0000
Driver Strong Name: oem4.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575B:13.251.0.0😛ci\ven_1002&dev_6818
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 10:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 10:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Headset (Sound Blaster Tactic(3D) Alpha)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\VID_041E&PID_30DC&REV_0171&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.18208 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/12/2013 10:40:58, 109824 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Was this what u wanted?
Anonymous
12 years ago
This is the other half of it
---------------------
Sound Capture Devices
---------------------
Description: Headset Microphone (Sound Blaster Tactic(3D) Alpha)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.18208 (English)
Driver Attributes: Final Retail
Date and Size: 7/12/2013 10:40:58, 109824 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Sound Blaster Tactic(3D) Alpha
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x041E, 0x30DC
FF Driver: n/a

Device Name: Sound Blaster Tactic(3D) Alpha
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x041E, 0x30DC
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x8C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 11/27/2013 01:41:37, 343040 bytes
| Driver: usbd.sys, 11/27/2013 01:41:03, 7808 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8008
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 11/27/2013 01:41:37, 343040 bytes

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 10:33:25, 33280 bytes
| Driver: kbdclass.sys, 7/14/2009 01:48:04, 50768 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x413C, 0x2005
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 10:33:25, 33280 bytes
| Driver: kbdclass.sys, 7/14/2009 01:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 23:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/14/2009 01:48:04, 50768 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/14/2009 00:00:20, 31232 bytes
| Driver: mouclass.sys, 7/14/2009 01:48:27, 49216 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 13:33:57, 63360 bytes
| Driver: sermouse.sys, 7/14/2009 00:00:20, 26624 bytes
| Driver: mouclass.sys, 7/14/2009 01:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 63.8 GB
Total Space: 114.1 GB
File System: NTFS
Model: Samsung SSD 840 Series ATA Device

Drive: D:
Free Space: 937.4 GB
Total Space: 953.9 GB
File System: NTFS
Model: Seagate Expansion USB Device

Drive: E:
Free Space: 0.3 GB
Total Space: 0.3 GB
File System: NTFS
Model: Samsung SSD 840 Series ATA Device

--------------
System Devices
--------------
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_85761043&REV_05\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 10:43:43, 122368 bytes

Name: AMD Radeon HD 7800 Series
Device ID: PCI\VEN_1002&DEV_6818&SUBSYS_23211787&REV_00\4&3834D97&0&0008
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_8C14&SUBSYS_85341043&REV_D5\3&11583659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 13:33:48, 184704 bytes

Name: PCI standard ISA bridge
Device ID: PCI\VEN_8086&DEV_8C5C&SUBSYS_85341043&REV_05\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 01:48:27, 15424 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_85341043&REV_D5\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 13:33:48, 184704 bytes

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_85341043&REV_04\3&11583659&0&B0
Driver: n/a

Name: Standard AHCI 1.0 Serial ATA Controller
Device ID: PCI\VEN_8086&DEV_8C02&SUBSYS_85341043&REV_05\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7601.17514 (English), 11/20/2010 13:33:44, 31104 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 01:45:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 01:52:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/5/2013 02:25:45, 155584 bytes

Name: Universal Serial Bus (USB) Controller
Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&0&A0
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_85341043&REV_06\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 13:33:48, 184704 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_85341043&REV_05\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 01:41:11, 53248 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 01:41:11, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 01:41:37, 343040 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_0C00&SUBSYS_85341043&REV_06\3&11583659&0&00
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_85341043&REV_05\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 01:41:11, 53248 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 01:41:11, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 01:41:37, 343040 bytes

Name: Ethernet Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_85541043&REV_0C\4&33CE3517&0&00E2
Driver: n/a

Name: SM Bus Controller
Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_85341043&REV_05\3&11583659&0&FB
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AAB0&SUBSYS_AAB01787&REV_00\4&3834D97&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 10:43:43, 122368 bytes
Anonymous
12 years ago
I was particularly interested, myself, in these two:

Driver File Version: 8.17.0010.1247 (English)
     Driver Version: 13.251.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
Driver Attributes: Final Retail
   Driver Date/Size: 12/6/2013 22:01:52, 1318552 bytes
        WHQL Logo'd: Yes

            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 10:44:23, 350208 bytes

Both are a problem. The first because there is a Beta version that works better, the second because it is well over three years old. Additionally, I saw that there are entries for the Radeon audio system (aboard the GPU). There is a potential conflict between that audio and the Sound Blaster headset's audio. Have you specifically turned that off anywhere?

There may be more, but DxDiag reports aren't a specialty of mine.

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