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Khenmu12445's avatar
Khenmu12445
11 years ago

Re: Xbox 360 connectivity

Hello,

Do you have both a modem and a router, or a single hybrid device? Assuming the former, please try connecting the Xbox 360 directly to the modem and then see if the game can connect properly. If it works, we've learned that the router is the problem. If it doesn't work then we know we can rule out the router as a possible cause. I'd like to emphasize that I'm not proposing this as a long-term solution - it's just a way of learning more about the problem so we can find a solution.

1 Reply

  • Anonymous's avatar
    Anonymous
    11 years ago

    I've got a fibre-optic line into the house connected to a box provided by the telecoms company.  That's connected to a router, and the XBox360 is attached to the router.  If I understand correctly, we can't cut the router out of the system here; it's a required component.  

    My kids play lots of other games (Plants vs Zombies and Destiny being the current favourites) and connect to the game servers without a problem.

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