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Anonymous's avatar
Anonymous
11 years ago

Titanfal does not start at all

Report ID is: 065098c28000956d

Since I have purchased the game I have not been able to launch the game. I have tried just about every solution I could think of or find so far short of re-imaging my PC which I would rather not do. I have un-installed and re-installed both Origin and Titanfall several times, started both as adminstrator and changed the compatability to Windows 7, updated all my drivers for my graphic cards, checked my DirectX (currently up to date, no errors coming up) of course I've restarted my PC with almost all new solutions, disabled my firewall and tried to launch, starting directly from the .exe file of Titanfall (with and without Origin already up), "repaired" Titanfall several times, started under "-safe" mode and with and without Origin activated, Origin is currently up to date so is Titanfall. If there is something I may have missed that could help (and I havent forgot to mention here) I will be ecstatic to try it.

Other bits of information include; Titanfall is the only game I can not start up in Origin (or any game on my PC) for example I have Battlefield 3 and Kingdoms of Amular and they work without any issues. There is no form of error message that pops up, I click to play TItanfall it then syncs with Cloud (5% - 100% then stops) Looks like it begins to load (appears in the Task Manager Processes along with something called "ActivisionUI" for a split second then disappears then mentions the syncing cloud data again and then completely stops, this cycle has remained constant even with each and every above "solution" I've tried. The only thing that strikes me as odd compared to other people who have had this problem is that very rarely when trying to start up Titanfall Origin will pop up a small white screen that remains blank with the only option I can do on it is right click and refresh (doing nothing).

My PC specs are as below (Information from dxdiag, added everything because I wasn't sure what was or was not important, sorry if there is too much information, trying to be thorough).

------------------
System Information
------------------
Time of this report: 5/11/2014, 13:38:24
       Machine name: TONY-PC
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: Z68XP-UD4
               BIOS: Award Modular BIOS v6.00PG
          Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.7GHz
             Memory: 8192MB RAM
Available OS Memory: 8110MB RAM
          Page File: 4003MB used, 12212MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 570
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 570
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1086&SUBSYS_120719DA&REV_A1
     Display Memory: 4048 MB
   Dedicated Memory: 1232 MB
      Shared Memory: 2815 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: BenQ RL2450H
      Monitor Model: BenQ RL2450H
         Monitor Id: BNQ7F0E
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3750 (English)
     Driver Version: 9.18.13.3750
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 3/27/2014 20:45:52, 17467048 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-53C6-11CF-CC74-0A321CC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x1086
          SubSys ID: 0x120719DA
        Revision ID: 0x00A1
 Driver Strong Name: oem65.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section030:9.18.13.3750😛ci\ven_10de&dev_1086
     Rank Of Driver: 00E02001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
  
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

          Card name: NVIDIA GeForce GTX 570
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 570
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1086&SUBSYS_120719DA&REV_A1
     Display Memory: 4048 MB
   Dedicated Memory: 1232 MB
      Shared Memory: 2815 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: BenQ G2420HD (Digital)
      Monitor Model: BenQ G2420HD
         Monitor Id: BNQ7840
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3750 (English)
     Driver Version: 9.18.13.3750
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 3/27/2014 20:45:52, 17467048 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-53C6-11CF-CC74-0A321CC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x1086
          SubSys ID: 0x120719DA
        Revision ID: 0x00A1
 Driver Strong Name: oem65.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section030:9.18.13.3750😛ci\ven_10de&dev_1086
     Rank Of Driver: 00E02001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
 

       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A132&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6423 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/26/2011 18:00:32, 3039592 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A132&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6423 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/26/2011 18:00:32, 3039592 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Gaming Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x060B, 0x5252
        FF Driver: n/a

      Device Name: Steelseries Consumer
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1038, 0x1020
        FF Driver: n/a

      Device Name: Razer Naga 2014
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0040
        FF Driver: n/a

      Device Name: Razer Naga 2014
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0040
        FF Driver: n/a

      Device Name: Razer Naga 2014
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0040
        FF Driver: n/a

      Device Name: Razer Naga 2014
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0040
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ Generic USB Hub
| | | Vendor/Product ID: 0x05E3, 0x0608
| | | Location: Port_#0001.Hub_#0003
| | | Matching Device ID: usb\class_09
| | | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x060B, 0x5252
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x060B, 0x5252
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1038, 0x1000
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0040
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0040
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1038, 0x1000
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x0040
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 16.1 GB
Total Space: 100.0 GB
File System: NTFS
      Model: ST1000DM003-9YN162 ATA Device

      Drive: Z:
 Free Space: 220.4 GB
Total Space: 853.8 GB
File System: NTFS
      Model: ST1000DM003-9YN162 ATA Device

      Drive: D:
      Model: HL-DT-ST BDDVDRW CH12LS28 ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&B75C242&0&00E6
   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E3
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 7 - 1C1C
Device ID: PCI\VEN_8086&DEV_1C1C&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E6
   Driver: n/a

     Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0100
Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_00000000&REV_09\3&13C0B0C5&0&00
   Driver: n/a

     Name: NVIDIA GeForce GTX 570
Device ID: PCI\VEN_10DE&DEV_1086&SUBSYS_120719DA&REV_A1\4&2D68EC9A&0&0008
   Driver: n/a

     Name: Intel(R) Z68 Express Chipset Family LPC Interface Controller - 1C44
Device ID: PCI\VEN_8086&DEV_1C44&SUBSYS_50011458&REV_05\3&13C0B0C5&0&F8
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E5
   Driver: n/a

     Name: Etron USB 3.0 Extensible Host Controller
Device ID: PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&1B0D22A2&0&00E5
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E09&SUBSYS_120719DA&REV_A1\4&2D68EC9A&0&0108
   Driver: n/a

     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_1C3A1458&REV_04\3&13C0B0C5&0&B0
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E4
   Driver: n/a

     Name: Etron USB 3.0 Extensible Host Controller
Device ID: PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&18803EC9&0&00E4
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_50061458&REV_05\3&13C0B0C5&0&D0
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E0
   Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1B4B&DEV_917A&SUBSYS_B0001458&REV_11\4&4219E1E&0&00E7
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_50061458&REV_05\3&13C0B0C5&0&E8
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08
Device ID: PCI\VEN_8086&DEV_1C08&SUBSYS_B0021458&REV_05\3&13C0B0C5&0&FD
   Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1B4B&DEV_917A&SUBSYS_B0001458&REV_11\4&14486AD3&0&00E0
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_50011458&REV_05\3&13C0B0C5&0&FB
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00
Device ID: PCI\VEN_8086&DEV_1C00&SUBSYS_B0021458&REV_05\3&13C0B0C5&0&FA
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1283&DEV_8892&SUBSYS_50001458&REV_30\4&3A8EDBF3&0&00E3
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_A1321458&REV_05\3&13C0B0C5&0&D8
   Driver: n/a

     Name: Intel(R) HD Graphics
Device ID: PCI\VEN_8086&DEV_0102&SUBSYS_D0001458&REV_09\3&13C0B0C5&0&10
   Driver: n/a

     Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_10001458&REV_C0\5&18651FE6&0&1000E3
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E
Device ID: PCI\VEN_8086&DEV_1C1E&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E7
   Driver: n/a

     Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_50001458&REV_09\3&13C0B0C5&0&08
   Driver: n/a



3 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hello there,

    I have a similar issue with my titanfall game since a couple of weeks. I guess it started with the first small update. Since then my game doesn't start at all.

    I tried already the german EA Answers Forum, but it seems nobod cares there.

    As on tony's case Titanfall is the only game I can not start up in Origin (or any game on my PC) for example I also have Battlefield 3 or Command and Conquer 3 which work without any issues. Neither do I receive any error message. When I click to play TItanfall it then syncs with Cloud (5% - 100% then stops) Looks like it begins to load (appears in the Task Manager Processes along with something called "ActivisionUI" for a split second then disappears then mentions the syncing cloud data again and then completely stops) but actually nothing more happens.

    I redownlaoded the game twice. I uninstalled the Microsoft Redistributable C++ 2010 and installed the 2012 version.

     

    This is the mashine on which Titanfall is supposed to still run:

     

    Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
    Language: German (Regional Setting: German)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 03/08/10 11:34:30 Ver: 08.00.15
    Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
    Memory: 12288MB RAM
    Available OS Memory: 12280MB RAM
    Page File: 3416MB used, 21139MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    Card name: NVIDIA GeForce GTX 570
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 570
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1086&SUBSYS_25711462&REV_A1
    Display Memory: 4048 MB
    Dedicated Memory: 1232 MB
    Shared Memory: 2815 MB
    Current Mode: 1680 x 1050 (32 bit) (60Hz)
    Monitor Name: PnP-Monitor (Standard)
    Monitor Model: 2116S
    Monitor Id: AOC2116
    Native Mode: 1680 x 1050(p) (59.852Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.3523 (English)
    Driver Version: 9.18.13.3523
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 3/4/2014 16:35:23, 17755424 bytes
    WHQL Logo'd: Yes

     

  • Anonymous's avatar
    Anonymous
    11 years ago

    It's kind of interesting that you both appear to have the same video card?

    Is there anyone else currently playing Titanfall that is also using the GTX 570 card?

  • Anonymous's avatar
    Anonymous
    7 years ago
    I'm having the same problem but I have AMD fx8360 processor, R9 270 video card, every other game I HAVE many games and this is the only on that wont run. hope you get up and running, later

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