Forum Discussion
I am having this issue with TF2 - I've made into the game exactly once, for just a few seconds. No other game has this issue.
I had periodic disconnects with TF1 and it was an issue with the graphics-settings. I turned them down, and all was fine.
I'm going to give them a week and then request a refund.
yeah, it d be nice to get a second response from Support -__-
- EA_David9 years ago
Community Admin
@ramy_chaos Do you have any issues with other online games?
Can you add both games as exceptions for both your firewall and anti-virus? Perhaps some shared component of the networking tech is being blocked?
Can you think of anything that changed on your system when you lost the ability to play Titanfall 1?
You mention opening ports, can I check that you've opened the ones listed for TF1 and 2.
https://help.ea.com/en-us/help/titanfall/titanfall/online-ports-to-open-for-titanfall/
https://help.ea.com/en-us/help/titanfall/titanfall-2/troubleshoot-titanfall-2-issues
- 9 years ago
No, I don't have issues with any other games. I disabled my FW and AV, no difference. And yes, the ports mentioned are the ports that I've opened.
- EA_David9 years ago
Community Admin
Hmm, it sounds like most system-specific issues. Another thing you could try that can sometimes help with rare issues is to swap to another Windows account. Even if this is ineffective it can discount the possibility of a local account issue: https://support.microsoft.com/en-us/instantanswers/5de907f1-f8ba-4fd9-a89d-efd23fee918c/create-a-local-user-account-in-windows-10