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Zephyr970's avatar
2 years ago
Solved

Titanfall 2 - Game License is Invalid

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 020a11ed-8a55-4bfe-a775-253e2436c77e
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 02/02/24
Summarize your bug Whenever I launch Titanfall 2, the launch is blocked by a "Game License is Invalid" pop-up. I've reinstalled both the game and EA app, I've cleared every cache I can, I've installed additional Visual Studio stuff as per an EA chat helper's recommendation. Nothing works, I still can't launch the game.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I launch the game, it doesn't work.
What happens when the bug occurs? EA app pops up as "Preparing game" as normal, then cuts to a separate "Game License is Invalid" pop-up, preventing the launch of the game.
What do you expect to see? The game launching as normal

Image of pop-up attached 

  • I own it through the Steam app. The issue resolved itself yesterday at random. I'm wondering if it wasn't a result of an action on EA's part. I vaguely remember seeing a quick pop-up mentioning something about my connection or account being suspicious (likely due to a VPN I had accidentally left on). Would something like that be likely to have caused this, or am I misremembering things here?

8 Replies

  • I own it through the Steam app. The issue resolved itself yesterday at random. I'm wondering if it wasn't a result of an action on EA's part. I vaguely remember seeing a quick pop-up mentioning something about my connection or account being suspicious (likely due to a VPN I had accidentally left on). Would something like that be likely to have caused this, or am I misremembering things here?

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Zephyr970 

    If your account itself was restricted we may want to reach out to our support to confirm, we would not be able to check account information like that here on the forums. 

     

    How to use EA Help

     

    However, it also may have been a connection-related issue, where the account may not have been able to verify you owned the game or something similar which led this to being temporary. Either way, I'm glad to hear you can play again.

     

    Cheers!

     

  • Hey I'm having this same issue I just bought the game on steam and havent been able to play it, if there is a solution please let me know

  • Bicycle97's avatar
    Bicycle97
    9 months ago

    Product: EA Application
    Platform:PC
    Error Report ID (learn how to create an Error Report ID in the sticky post
    Which client functionality are you experiencing this bug with? Launch Game
    When did this happen? (dd.mm.yy hh:mm) 30/05/24
    Summarize your bug Titanfall, which is owned via Steams EA-Play-Membership, doesn't work anymore. Every time Tf2 is started it states that the game license is invalid and that either I am offline or the cache should be cleared. This issue happened suddenly, before that the launcher worked fine. Clearing the cache several times didn't work. 
    How often does the bug occur? Every time
    Steps: How can we find the bug ourselves? If you would launch the game, you would receive this error message. 
    What happens when the bug occurs? First steam starts, then the EA app is opened and then the error is displayed. 
    What do you expect to see? Before that the game opened as expected. May it be connected to the fact the game is accessed through the EA-Play-membership on Steam and the EA-Launcher client is confused where my license is?  

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hey Everyone, 

    I wanted to confirm if anybody is still running into the "Game License is Invalid" error when trying to launch Titanfall 2 on PC?

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