Forum Discussion
Good news peeps all Titanfall 2 servers appear to be up and running acceptably. THANLYOU whoever made this happen. Fingers crossed it continues. Happy Days!
Have played over 20 games as smooth as butter!
Our happy place is back!
Till next time Pilots
- 4 years ago@ApexDropbear I have also been able to play since yesterday on Xbox. Been playing all day pretty much because I was afraid it was only going to be temporary. It probably will be but at least for now it’s working.
- Magikf1ngers4 years agoSeasoned Adventurer
@ApexDropbear Don't count your chickens yet. I was able to play a couple of matches today, but they were super laggy (I'm on PC) and when the matches end, instead of getting the normal stuff, you get kicked out to the main menu after a long wait.
The fact is - even if if it's fixed, they're still selling the first Titanfall, and it's completely unplayable. They aren't doing anything to find the guy doing it, they're just putting fires out when the community * enough, not when things initially break. (Example: Servers go down, people complain via forums, social media, and directly to EA Help for weeks being ignored until some website publishes that a fan found the problem and it's an easy fix. Oh - wait, that just happened.)
It's disgusting to me that a company would treat customers this way. Especially when you factor in the fan aspect of it - where people are passionate about the franchise and would be willing to spend a ton of cash if they'd just fix this * and keep it (it = new content) coming.
I want EA and Respawn to prove me wrong. I want them to fix it, give us more / new content, and treat the fans as they should be treated. I want to be proven wrong and to have that happen. I'd happily eat crow, spend my money, and have fun.
However - the last decade or so of experience has proven to me that they won't. EA doesn't have it in them to treat customers well. I mean, even EA Help - no live chat anymore, no direct e-mail, no phones. Just this online ticketing thing where they close down tickets without responding. Contact them on Social Media - no response, even though the different social media outlets will say "responds in an hour" - I've had one where I initially sent in the message to them on Facebook a week ago. Hit them up about every other day saying, "Where's my response?" - nothing.
They have a very long road to go down to fix their relationship with this particular customer, who's been a customer since 1982.- 4 years ago@Magikf1ngers Fair! You raise valid points and there is hope when these issues are continually raised.
We have Blizzard/Activision to thank for "online ticketing thing". They lost touch with the community years ago and look where its taking them.
Big profits, angry consumers, and burnt out employees. I was a long term Wow player from Vanilla. They get none of my money due to their treatment of employees for a least the last 3 years and loved that game.
I had everything. Multiple accounts. My kids could fly all the rare dragons and cruise around in an amazing open world.
Big companies have no body to incarcerate and no soul to save.
Some companies cause massive harm on a daily basis and should only be able to operate for 25 years before they need to prove they are a benefit to society or are disbanded due to the corruption and greed that breeds in them. The majority in them are hard working honest people.....just takes one! And humans sometimes make mistakes and need to throw a tantrum!
The customer service from EA is unacceptable but the bean counters have made it that way as you already know! The numbers of humans needing to be processed becomes unweildy and= a liability.- 4 years ago
Over time it seemed that the support group was keeping this up. Not perfectly but much better than in the past.
It appears that today we are just about completely kicked out all the time with our favorite error code.
Good luck dev/support teams! We like our game!