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The issue is still under investigation. There are folks looking into it. I'm sorry I don't have any updates to share at the moment, but I'll be sure to follow up here if I have more info.
/Kent
- EA_Kent5 years ago
Community Manager
Hey @CaKeiCat,
I'm afraid I don't have any updates to share on this at the moment. I can definitely understand the frustration that you're feeling. I know just waiting to hear back with news can be pretty rough.
I'm sorry I don't have more information I can provide, but if I do hear back with any news I'll be sure to follow up here to let everyone know. I appreciate everyone's patience on this.
/Kent
- 5 years ago
Not being rude in the slightest way sorry if you or anyone else take offense but has the dev team at Respawn just given up on the game because of apex or is there something else going on that's preventing some of these problems from being resolved?
- 5 years ago@GingerScorchIon the game has not had an update in 3 years
- 5 years ago
@themastersword08 well I'm aware of that but it doesn't mean that Respawn should have forgotten about it and not do bug fixes every now and then and actually address some of these problems.
- 5 years ago
this might be a bit of a weird request but can someone who has the game downloaded try running it with firewall off? I read that this might be a fix but I can't test myself as I don't have the game downloaded and with origin it will take 10+ hours
- 5 years ago
Hello @EA_Kent any updates? (just to clarify before hand, english is not my mother language)
I just bought the game to days ago exactly on the 29 of December and have been having the same issue as all of this people in this forum, being unable to connect to multiplayer, I have done everything i could, I repaired it from the origin launcher, unistalled and installing again, seen that nothig of this worked I contacted EA Help they gave a lot of steps to follow like the troubleshoothing, erasing cache and all that, And also I am able to play any other game like Apex Legends.
I really wanted to play this game since I discoverd it around 2017 but couldn´t afford it. and now that it was on sale I was hyped but now Iam a bit let down, been waiting years to play it and this is what I got, don´t get me wrong the campaing is wonderfull but I really want multiplayer. And sorry if offended anyone, also like some have said before you said there is an investigation going but where are the solutions? Iam still going to be in the look out for anything that can help.
Hope we can get any anwsers! Thank you!
- 5 years ago@Exodia504 Update: I just tested launching the game in other PC and it worked, in the other PC (which is the one at my house currently not at my house for some reasons) the only thing that I could think of that is different and could affect it, is that the ethernet cable is conected to it (I haven´t this on the computer with the error since the router is in an unnaccesible place) and I have an especific router for this PC and is a different provider from the one Iam currently now. If I could gather more information I´ll let everybody know and hope this could help you a bit!
- 5 years ago
@Exodia504 maybe it could have also been that it was hardware differences on the PC's? Also maybe the ISP (Internet Service Provider) could have affected it? Also having the PC connected straight to the router via ethernet cable is the best bet for good connection to the game and would recommend getting an internet/wifi extender (can be referred to as a mocha box or something like that, not good with technology, which i believe should be available to buy from your ISP) near your other PC and connect to it by ethernet cable. Sorry if this doesnt make any sense but if it does, let me know if it helps!
- 5 years ago
I have a 2020 Razer Blade Stealth with a 10th Gen Intel and Wifi 6. I have also been having the no server issue. I did this and it fixed it! https://www.pubg.com/intel-ice-lake-cpu-crash-workaround/
- 4 years ago@WoozySamurai Thank you so much! I've been trying to get multiplayer working for the past few hours and this finally fixed it for me. No clue why but it did.
- 4 years ago@WoozySamurai Can you tell me what to do. The link is dead now
- 4 years ago@CholArt https://piunikaweb.com/2019/11/07/fix-pubg-crashes-on-intel-ice-lake-processors-with-this-workaround/
i think this is the same - 2 years ago
This post is from Years ago, and still I cannot connect to the EA servers via PC. I've tried absolutely everything that has been posted on the fix, still getting "Contacting Servers". I can play multiplayer on every other game in my library. What is going on? Please advise a fix.
- 2 years ago
Yeah me too. Im just stuck on contacting servers
- 2 years ago
Same like I just wanted to experience some nastalga and I wanted to play the multiplayer but no I can’t play it on PC but my Xbox is fine,
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