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- @Hydrofreeze98 I don't have another pc to test it on but this is the same issue that I have. Hopefully they don't need huge numbers with this problem to make the change.
- @themastersword08 This is going to sound weird, but the other program I had trouble with is called DAZ3D. I was wondering if, since you say you're having the same problem as me, see if you can download the 64 bit version of DAZ3D Studio (should be to v4.12 at writing), and see if you can log in.
If DAZ3D Studio crashes upon trying to log in, that means that you have the exact same problem as me. - EA_Kent5 years ago
Community Manager
Thanks for the updates!
I'll continue passing along these details. 👍
/Kent
- @EA_Kent I tried to do something else as well. Tried using an external adapter (NETGEAR WNDA3100v2) and tried to connect that way. Still no luck. Next thing I could try is with Ethernet though. I'll see how well that works.
I had similuar problems, on and off for some time. It finds a database but is stuck at contacting respawn servers. I always blamed it on server issues, but my friends could play no problem today.
- @1116574 I guess this goes not only to you, but to everyone else? What are you all playing on?
Currently trying to play this on a Dell XPS 13 2 in 1 with an RTX 2080Ti Gaming Box from Gigabyte. The gaming box shouldn't be affecting it. It's the laptop itself that's throwing everything off. - EA_Kent5 years ago
Community Manager
Hi everyone.
If you're still having trouble with this could you do me a favor? Try running a UO Trace and direct message me the results when you can.
For more information on how to run the test check out the EA Help website. Once you have the results you can message them to me directly. Thanks!
/Kent
- @EA_Kent Any new info on what happened?
- EA_Kent5 years ago
Community Manager
I got the UO Trace results you sent. I'll forward them along to the team. I'm afraid I don't have any updates at the moment, but I appreciate the patience on this.
/Kent
- @EA_Kent I found something that might be important. Got another computer to check this out with, but it looks like that the laptops some people are trying to play with are using Wifi 6. I tested this out on a Dell XPS 13 2 in 1 7390 that has a Killer Wi-Fi 6 AX1650, and on a Lenovo Yoga C940 that has an Intel Wi-Fi 6 AX201. While the only one that works is an Inspiron 15 Gaming 7567 laptop that has an Intel Dual Band AC-3165.
The important thing to note here, is that while the Intel 3165 can work with both 32 and 64 bit versions of Windows...the Wi-Fi 6 ones only work with 64 bit windows.
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