Community ManagerHi @0akn,
Looking through the DxDiag you attached I noticed something in the Diagnostics section. It looks like a process called stdrt.exe had crashed at some point. There has been malware that's known to disguise itself under this filename. When your PC is running are you seeing stdrt.exe in your task manager? Does it seem like it's hogging a lot of resources?
/Kent
Hi Kent
This process does not seem to show up in my task manager, at all. Even after a reboot and immediately looking at my processess, I never see it turn up. Nothing seems to be hogging a lot of resources, apart from what appears to be normal (eg: firefox when a lot of tabs are open)
I did some looking into this, and I could not find the 'mrtXXXX.tmp' file in my Temp folder that this malware seems to hide itself in.
I also tried opening TF2 and looking at my processess, even then I could not find it and resources seemed to be being used up as normal (with things such as steam, origin, and the game itself hovering around the top)
I went ahead and factory reset my laptop to keep things simple whether or not there was malware.
After reinstalling TF2, multiplayer still does not connect.
