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Thank You again for responding. I have tried plugging in an Ethernet cable, but the download still stops, i have also tried wireless networks and the problem is still there. As for your other suggestion, yes i do have a friend nearby with a console, but i do not know what you mean when you say they could try downloading the game to the console. Would you mind explaining more? thank you.
Sorry for being unclear. In this situation you would either have him come over with his system, then you log in as a guest and download the game. Alternatively you could bring your system over to his and try the download from there.
You can use these steps to determine if the issue is an odd network one, or if its related to your hardware itself.
- Anonymous8 years ago
Thanks ill be sure to try this out! If this does not work ill contact Microsoft again, Thanks for all your help!