Titanfall Crashes
I'm going to try and keep a level head here. I preordered the game. Since the day it came out I have not been able to complete a SINGLE match. So I, of course, contacted EA and waited... and waited.....
Forum Discussion
EA_Barry
Community Manager
Community ManagerI understand you are frustrated but you need to moderate your language when posting here.
I understand you're frustrated with my language but the bottom line is that I paid for a service and product. The product is defective. And per your company's Great Game Guarantee I should be able to at the very least get a refund. However EA has decided to take it upon themselves to deny me of this. I have called to try and get support for the game, you have failed to even acknowledge my existence (sub the first call) and when I try to get a refund (which I feel isn't too much to ask) your people hang up on me failing to take action or responsibility. Please try and tell me that you would not be in the same mind set here. I cant even get a human being to talk to me let alone help me. I have tried to be nice and understanding since March 12th 2014. The chance EA had to deal with the nice me is long gone. The Better Business Bureau has been contacted about the circumstances and EA has even gone to the lengths of ignoring them. EA has very poor business practices and even worse customer service. Like I've said, if you would like to help then do so. Otherwise you're just another waste of my time.
@EA_Barry wrote:I understand you are frustrated but you need to moderate your language when posting here.
