Forum Discussion

11 years ago

Solved

Titanfall error/crashing/not connecting

Sometimes i can start Titanfall as usual and it works but for only 1-2 games then it crashes and i cant restart it, i repaired it altelasr 10 times and reinstalled it pretty often.

1. at the Respawn logo it crashes

2. infinite login loop (with 100mb/s) internet

3.connection to server timeout in game lobby

dxDiag informations:

Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8160MB RAM
Page File: 2996MB used, 13320MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)

Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

Card name: NVIDIA GeForce GTX 660 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 660 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1183&SUBSYS_128019DA&REV_A1
Display Memory: 4038 MB
Dedicated Memory: 1989 MB
Shared Memory: 2048 MB
Current Mode: 1842 x 1036 (32 bit) (59Hz)
Monitor Name: PnP-Monitor (Standard)
Monitor Model: 32LG7000
Monitor Id: GSM765E
Native Mode: 1920 x 1080(p) (59.934Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

I use Antivir and disabled firewall, put it onto whitelist etc but it didnt help.

I also opened the ports didnt help either.

Hope you can help me! thanks

Scradash
11 years ago
The problem is solved it was some weird stuff with router/ports it didnt open all just some of them thanks for the help!

6 Replies

EA_David
Community Admin
11 years ago
Hi, please restart your machine with a Clean Boot and keep playing to see if this has any effect. It might also help to check your reliability monitor for any crash reports that are generated.

Clean Boot: http://support.microsoft.com/kb/929135

Reliability Monitor: http://windows.microsoft.com/en-ie/windows7/how-to-use-reliability-monitor
Scradash
11 years ago
My windows is pretty new 2-3 weeks i only got WoW, Diablo 3, BF4,LOL, and Titanfall installed and some applications.
All ports for playing are open.
Problem with connection (trying to connect attempt 10 of 10 - endless) OR in game Lobby: Connection to server lost and then it starts again with infinite loop
Anonymous
11 years ago
i also have this problem. did everything EA support says. but still no luck. this is so frustrating. getting home from work and so eager to play Titanfall but i just cant. zzzz
EA_David
Community Admin
11 years ago
Ah, this sounds more like a network issue, I was under the impression that it was a client crash.

Some steps to help narrow down where the issue may lie: Power cycle your router, check for updates, try using a wired connection (as opposed to wifi), and ensure that nobody else is using your connection at the same time. the Clean Boot is for processes running in the background, which definitely can interfere with games, so I just want to check that this step was taken already. Scradash, you mention checking ports already, but makonotchi, please take the steps here: http://help.ea.com/en/article/online-ports-to-open-for-titanfall/
Scradash
11 years ago
The problem is solved it was some weird stuff with router/ports it didnt open all just some of them thanks for the help!
Anonymous
11 years ago
Mr. EA_David. could you please check this printscreen if i did the port trigerring correctly.
https://imageshack.com/i/nhabjzj
if not. please teach me the correct way. Honestly i dont know to fix this on my router. please help me. I really want to play Titanfall anytime that i wanted to. I will wait for your reply. thank you very much.