This is a direct quote from your website:
"The decisions to withdraw particular features or modes of certain EA games, or to retire online services relating to older EA games are never easy. The development teams and operational staff pour their hearts into our games, their features and modes almost as much as the players, and it is hard to see one retired."
Reading this made me laugh so hard. Firstly, Titanfall ISN'T dead. Secondly nobody has done anything here or on Apex Legends to enforce fair-play. I highly doubt you 'pour your hearts' into anything besides making money. Even then, Apex Legends is a huge thing, by refusing to punish those who cheat or hack (anywhere) you are basically stating: "We at EA are dedicated to our games so long as they make us money and are minimal work to maintain." Thirdly, if one player is doing this and you have hundreds of complaints, reports, videographic proofs, and more...then why are you being a bunch of bums and not stopping it?