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- Carbonic12 years agoHero+
That is wrong, you can't change language using the above method because the Russian version doesn't contain the English language files.
To use the English version you should probably make EA remove the russian version before activating the English version by contacting an EA Advisor directly. You will have to go to:
http://help.ea.com/contact-us
then you can create a new conversation with an EA advisor by clicking "New Conversation".
Then you have to select the product you want help with, the platform and the topic
When you have done that you need to select the method to make contact with EA
The available methods depend time of day, time of week and holidays in the country selected in the selector in the top right corner:
Changing the above language to United States or similar can sometime make live chat appear if it's not available in your country.
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