Titanfalls Data center: searching
ok i am able to log in and open titanfall on my pc but it never connects to a data centra
Thanks everyone for the posts, and sorry for any frustration caused while this was worked on.
Forum Discussion
power cycling is not working at all.
EA_David
Community Admin
Community AdminThank you for the posts everyone. I'd like to gather some more info if possible.
Can you post the following?
System:
Your Region:
When this started for you:
Any troubelshooting steps you've taken:
Thank you.
System: Xbox 360
Your Region: US West (Los Angeles)
When this started for you: Wednesday Night (Jan 13th)
Any troubelshooting steps you've taken: EverythingSystem: XBOX360
Your Region: SOUTH EAST /FLORIDA
When this started for you: Jan. 13, 2016
Any troubelshooting steps you've taken: Restarted, restarted, restarted. Reinstalled Titanfall, checked xboxlive, ports open forwarded etc.Opened ports 53 & 3074 and I am back in. Yeah!
NOW I AM OUT AGAIN! SO THESE PORTS HAVE NOTHING TO DO WITH THE PROBLEM EA OR XBOX LIVE IS HAVING. AGAIN NO SOLUTIONS!
- System: xbox 360
Your Region: Europe West
When this started for you: 3 days ago
Any troubelshooting steps you've taken: restart routeur, restart Xbox 360.
- Same problem. UK, tried restarting, clearing cache, etc several times. No changes to my home network. Played last night so today is first time I've noticed.
System: Xbox360
Your Region: Central US
When this started for you: Jan13th 2016
Any troubelshooting steps you've taken: Reset router, port forward, Power thru reset, cleaned cache, reset modem... It happened the same day Xbox live had matchmaking issues but they are back and runningSystem: Xbox 360
Your Region: Mexico
When this started for you: Wednesday Night (Jan 13th 2016)
Any troubelshooting steps you've taken: Everything, delete and recover my account.System: xbox 360
Your Region: US / Southeast
When this started for you: Wed, Jan 13th during a general xbox live outage, but persists even after that outage was resolved
Any troubelshooting steps you've taken: Reset system cache, power cycled xbox and network equipment- you were supposed to be calling me back yet the options you stated for the call back were not there. Im on xbox360 started 4 days ago and everyone I chat to is having the same problem the only way to get a game if to join someone on recently played list. Come on now lets sort this out thanks, alpharage
- I have a Case number you were supposed to be calling me back yet the options you stated for the call back were not there. Im on xbox360 started 4 days ago and everyone I chat to is having the same problem the only way to get a game if to join someone on recently played list.i reset xbox 360 cleared cresh reboot router still nothing whats happened Come on now lets sort this out thanks, alpharage
I am out again. Yesterday I was able to get in and play now today back to data centers searching. You have to get this fixed asap!
@ALPHARAGE42 wrote:
Case number 22107088 you were supposed to be calling me back yet the options you stated for the call back were not there.No one here EVER has any access to the Help Center telephone Callback system. This is Answer HQ, the game player community website. We deal in Self-Help, and are not supposed to replace the official customer support personnel on Help Center. That generally applies also when there are CMs available during the work week, although they have channels direct to Help Center they can access.
Just the same as any other game player, our access to the system managers of the server farms is nonexistent, sorry. The weekend having arrived, few Game Advisers are on duty at Help Center. A queue may keep the contact waiting as long as two hours, quite frequently.
Why are you posting that no one here can help? We had a EA Administrator (See below) yesterday ask for specifics to a problem he seemed to be able to solve. Now you keep posting we are yelling, we should go somewhere else for our legitimate problem to get solved. Seems a waste of time to come to this site if no one can help.
- 02030141818 is EAs number. Call them guys otherwise they'll just ignore the problem as they tell me only 5 people have called so far
EA_AndyEA Staff (Retired)
@ALPHARAGE42 - Advising people to make calls when this is an issue affecting a number of people isn't going to help anyone.
@clunkeykey - Thanks for letting me know you're still having issues.
- Andy -
- Rebooted router and xbox 360. Cleared cresh started having no server's about 4 to 5 days ago everyone I speak to is having the same problem. Im from the uk put ttitanfall on and chat to anyone they will tell you whats going on. Its not brain science come on sirt it out please
XBOX 360
Central US
5-7 days ago
-Delete cache
-Delete/Download profile
-Delete/Install content
-Hard-start console
-Restart Router
-Add Port Forwarding
I even used a different console
System: Xbox 360
Your Region: Southeast US (North Central Alabama)
When this started for you: 1/14/2016
Any troubleshooting steps you've taken: System completely DMZ on router. Clear all cache. Remove/reinstall Titanfall including DLC's. Restart cable modem and router. Can eventually get the list of all data servers and can play the game after MANY times exiting back to the dashboard and restarting the game. Once you can see the data servers, everything works great as (what used to be) normal.Now, if someone doesn't believe us, take a look at the numbers online playing at say....7:00pm Central Time 1-12-2016 (averaged about ~1100-1300 total) and 4:00PM today 1-17-2016(~550 total). There IS a problem that needs to be address with everyone being able to see the data servers.
Thanks,
Warfrog101
I feel your pain warfrog. Titanfall rocks and without it the days don't seem like they are worth very much.
- @andy, problem is back.
