Titanfalls Data center: searching
ok i am able to log in and open titanfall on my pc but it never connects to a data centra
Thanks everyone for the posts, and sorry for any frustration caused while this was worked on.
Forum Discussion
Gorath_the_Elder wrote
No one here EVER has any access to the Help Center telephone Callback system. This is Answer HQ, the game player community website. We deal in Self-Help, and are not supposed to replace the official customer support personnel on Help Center. That generally applies also when there are CMs available during the work week, although they have channels direct to Help Center they can access.
Just the same as any other game player, our access to the system managers of the server farms is nonexistent, sorry. The weekend having arrived, few Game Advisers are on duty at Help Center. A queue may keep the contact waiting as long as two hours, quite frequently.
Need more details? It's all right there: http://answers.ea.com/t5/help/faqpage
For your information there is post from an EA admin asking about the problem if you care to look back at earlier post so you coming out with so called facts saying no one helps isn't helping thanks
EA_AndyEA Staff (Retired)
Hey all,
We did put some changes in place to try and resolve this but it looks as though potentially some of you are still having the issue.
Could you confirm if you've been able to connect at all over the last couple of days?
Thanks,
- Andy -
- Hi Andy,
I just tried again, and it looks like my server is immediately available, first time in 6-7 days.
Although, yesterday it was not working, except when joining a recent player, but I found myself playing on the us server, so my ping was really bad !
I'll keep in touch if I have issues again. Thanks - EA_Andy
@Schwulenchen - thanks for letting me know. If you run into the same issue again please do let us know.
@ everyone else - would be great if you could try and connect and let me know if you're able to get in or not?
Cheers,
- Andy -
- All my friends from uk and America as well as me are still having problems connecting. Message of the day is non existent and server lists are not showing still. I play with people from uk, northern Ireland and America the only way we can get on is by joining a stranger from who has recently played list tthen try get friends to join. If no one has the join progress option you can't get on. People I have spoke to have cleared cresh reboot router and xbox 360 some have restored hard drive and lost lots of data reinstall the game still won't see servers. Some one was told to change ports but didn't work. Another friend was told to set his date to 5/11/2011 that didn't work so something is amiss
@EA_Andy wrote:Hey all,
We did put some changes in place to try and resolve this but it looks as though potentially some of you are still having the issue.
Could you confirm if you've been able to connect at all over the last couple of days?
Thanks,
- Andy -
So I wonder what happened to Andy? He seemed to have some authority, or at least in the loop as to what is going on. At any rate, the heat is not working at my workplace, so I will be heading home soon. Going to try the join match method and see where that gets me. Feel free to look me up on Xbox 360. Gamertag: timmoseus.
Region: North East Pennsylvania
xbox 360
Downloaded the game 1/15 and have not been able to play because of searching for data center with nothing on the list....and the same is still happening. Best $20 I ever spent...
Anybody else getting the "optimizing hd content for dlc" notice every time they turn on their Xbox 360 and load up Titanfall? Seems like it is taking a long time, and that it should be permanently saving these "optimizations" once it is done. I wonder if that is a side effect of the data center issue we all seem to be having.
- Happened with me only The first time i start The game, at this morning. Can it be causing all that trouble?
@JPablo9675 wrote:
Happened with me only The first time i start The game, at this morning. Can it be causing all that trouble?I would not think that it would be causing the trouble, more like a symptom of what ever the problem really is. And it seems to keep the optimizations so long as I do not power off the Xbox 360. I wonder if there is a corrupt file in the optimizations that is sending a false report back to the servers that is causing the data center to not respond to connection requests? I do not know how they have it setup, but from my networking experience, it at least sounds plausible. Also plausible, since there are issues making the connection, the "optimizations" could flagged as outdated when a check is done against the server, thus causing them to download again. That in and of itself could cause corruption furthering the problem. And as inconvenient as it is for you or me, to the server that has to deal with it for hundreds to thousands of players, it could become catastrophic.
If anyone needs an invite, let me know. I got in by joining someone who joined someone, who probably joined someone else. The number of online players is way down though. And I will only be on for another hour or two, tonight anyways. Look me up if you need an invite. Timmoseus.
@timmoseus wrote:Anybody else getting the "optimizing hd content for dlc" notice every time they turn on their Xbox 360 and load up Titanfall? Seems like it is taking a long time, and that it should be permanently saving these "optimizations" once it is done. I wonder if that is a side effect of the data center issue we all seem to be having.
No I get the same thing every time I use another app or game on xbox 360 and then try and play Titanfall. I guess because we are using the HD version of Titanfall. This has happened to me for the last year, so not related to the current problems of data centers searching.
- So all we can do is wait EA do something about that "Serverfall" we've been playing. Have anyone tried to re-install all DLCs and updates? Just to try to play it without The DLCs packs.
Well, I was able to access TF but I didn't do anything other then reboot xbox. The EA service reps usually just tell you to reboot, reload and start from scratch, erasing all your achievements. Basically, its not me its you. I think enough people complained, that either Respawn, Xbox or EA got their * together and rebooted the data center servers, not that they would ever tell you that.
Been 6 days since i could connect, last date was jan 12. i was able to connect to some one on my recent friends list tough. hope EA fixes this soon i really enjoy this game and not to mention i spent a lot of money for it.
System: xbox 360
Your Region: US east coast
When this started for you: Jan 12
Any troubelshooting steps you've taken: reseting console, reseting router, reinstalling the gameHey Titanfallers,
AFAIK, the optimizing hd content is displayed because of some caching purposes! It uses some area of the HDD which is quickly accessible while the game is running. However if you do play with another game after Titanfall (damn you), that game will overwrite this area, therefore Titanfall needs to refill this with it's own content.
Btw, the game suddenly started working again on late saturday here in europe, but no luck today☹️
i've been connected to the west europe server.
- Ok, now everytime i start The disc, i'm having that issues too. But never found that installs on my HD after. Man, i was so excited to play this game, but now...
as i said to the others just sent me a friend request. the only way to join is to join someone already playing or get invited. its gay i know but it seems to be the only way in atm
can anyone send me an invite and friend request please. wanna play before work games tag is "Millarious"
