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Anonymous's avatar
Anonymous
9 years ago

Vanguard SRS Collector's Edition from EB Games doesn't have deluxe edition

 Hi I bought the $450 Vanguard SRS Collector's Edition of Titanfall 2 (with the pilot's helmet and everything else) and on the box it says that it comes with the Deluxe Edition of the game. Howeve...
Straatford87's avatar
Straatford87
Icon for DICE Team rankDICE Team
9 years ago

@Randalf_the_Red

In that case you can reach out to an EA Advisor - they can verify your purchase and upgrade if necessary.

Anonymous's avatar
Anonymous
9 years ago

hahaha that's funny... been trying to "live chat" with them since Friday... keeps timing out.. EA will never solve this.

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @Randalf_the_Red

    Australia also has a direct contact number at 1800 894 823 - 9AM - 6PM AEDT Monday through Saturday.

    • Anonymous's avatar
      Anonymous
      9 years ago

      So rang that "Australia Direct Number".. turns out our "direct" contact is based in China and the woman I spoke to had no clue what I was saying. Back to the spamming chat requests with a game advisor...

      • Straatford87's avatar
        Straatford87
        Icon for DICE Team rankDICE Team
        9 years ago

        @Randalf_the_Red

        I am surprised and sorry to see that you still haven't been able to get through to us. I've reached out to another team to check if they can instead reach out to you  so we can finally get this sorted for you.

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