Yet another TF2 Server issue ...

I came very, very late to the party and started a few weeks ago.  For the brief window I could play it's been a hugely enjoyable game and it breaks my heart to see the sizeable roster of people logged into the MP server every night despite this being a game that released in 2016.  So many folks trying just for the chance to play the game.  I'd like, no, LOVE to think there's work being done to solve this but my faith died a long time ago.  Given the lack of financial incentive (they already have our money) this would come down solely to the dev and publisher performing a good faith gesture to the customer base.  I don't think those happen anymore.  Wish I could be wrong.